Kacendra Lathrop
Chicago
Summary
Results-driven warehouse professional with proven efficiency in packing and order fulfillment. Skilled in team collaboration and safety compliance, committed to maintaining high standards in fast-paced environments.
Overview
23
23
years of professional experience
Work History
Packger
LCV Staffing
Chicago
10.2025 - Current
- Packed products accurately for shipment to meet customer demands.
- Collaborated with team members to maintain a clean and organized workspace.
- Followed safety protocols while handling materials to prevent workplace accidents.
Picker
Power Stop
Hodgkins
04.2022 - 07.2025
- Operated hand-held scanners to efficiently locate and identify products, enhancing accuracy in inventory management.
- Loaded and unloaded pallets to ensure smooth warehouse operations.
- Assisted in training new staff on equipment usage and warehouse procedures.
- Fulfilled orders swiftly to meet challenging daily objectives, contributing to overall warehouse productivity.
Loader
Veterans Distribution of Chicago
Hillside
10.2020 - 03.2022
- Collaborated with team members to enhance efficiency of loading processes.
- Trained new loaders on best practices and safety measures to ensure compliance and safety.
- Supported co-workers by lifting heavy objects and packing boxes to maintain workflow.
- Ensured all items were securely fastened in the truck bed or trailer to prevent damage during transport.
- Reported any damaged goods immediately to supervisor for further inspection or repair.
Package Handler
FedEx
Chicago
02.2019 - 06.2019
- Loaded and unloaded packages from delivery trucks and conveyor systems to ensure timely delivery.
- Sorted packages by destination using handheld scanners, facilitating accurate and efficient distribution.
- Assisted in loading delivery trucks with prepared packages, contributing to smooth delivery operations.
Dispatcher
SMS Assist
Chicago
07.2016 - 01.2018
- Coordinated daily transportation schedules to ensure on-time deliveries and pickups.
- Communicated with drivers for optimized route planning and quick problem resolution.
- Monitored vehicle locations using GPS tracking systems for real-time updates.
- Assisted in training new dispatchers on operational procedures and software tools.
- Addressed customer inquiries and concerns promptly to enhance service satisfaction.
- Managed high volume of phone calls while maintaining accuracy in data entry.
- Allocated drivers to routes that matched customer requirements.
Short-Term Disability Case Manager
Sedgwick CMS
Chicago
03.2003 - 06.2016
- Evaluated short-term disability claims for eligibility and compliance.
- Reviewed and interpreted policy guidelines, ensuring compliance and accuracy in case management.
- Collaborated with healthcare providers to gather necessary medical documentation.
- Coordinated return-to-work plans with employers and healthcare teams.
- Explained processes and answered questions for claimants to enhance understanding of claims.
- Maintained accurate records and documented case notes to support efficient claims processing.
- Reviewed claim denials for accuracy prior to sending out notification letters to claimants.
- Participated in team meetings to discuss process improvements and best practices.
Education
High School Diploma -
Englewood High School
Chicago, IL09-1991
Journalism
Kennedy King College
Chicago, ILSkills
- Product packing
- Order fulfillment
- Inventory management
- Quality assurance
- Safety compliance
- Time management
- Effective communication
Timeline
Packger
LCV Staffing
10.2025 - Current
Picker
Power Stop
04.2022 - 07.2025
Loader
Veterans Distribution of Chicago
10.2020 - 03.2022
Package Handler
FedEx
02.2019 - 06.2019
Dispatcher
SMS Assist
07.2016 - 01.2018
Short-Term Disability Case Manager
Sedgwick CMS
03.2003 - 06.2016
High School Diploma -
Englewood High School
Journalism
Kennedy King College