Kacendra Lathrop
Chicago
Summary
Detail-oriented packager with a strong focus on quality control and warehouse safety. Proven ability to optimize processes and train new employees effectively.
Overview
23
23
years of professional experience
Work History
Packager
Pures Food Specialist
Chicago, IL
10.2025 - Current
- Operated packaging machinery to ensure efficient production and adherence to safety standards.
- Coordinated workflow among team members to optimize packaging processes and reduce downtime.
- Trained new employees on operational procedures, emphasizing accuracy and safety protocols.
- Monitored inventory levels and reported discrepancies to maintain stock accuracy.
Picker
Power Stop
Chicago, IL
04.2022 - 07.2025
- Operated hand-held scanners to efficiently locate and pick items for customer orders.
- Maintained accurate inventory levels through regular cycle counts and adjustments.
- Collaborated with team members to streamline picking processes and reduce delays.
- Trained new staff on safety protocols and efficient picking techniques.
- Worked fast to meet assigned daily picking quotas.
- Pulled orders quickly to maintain demanding productivity goals.
Loader
Veterans Distribution of Chicago
Chicago, IL
10.2020 - 03.2022
- Operated heavy machinery to load and unload materials efficiently.
- Ensured proper handling of products to minimize damage during transportation.
- Collaborated with team members to optimize loading processes and improve workflow.
- Conducted regular inspections of loading equipment for safety compliance.
Package Handler
FedEx
Chicago, IL
02.2019 - 08.2020
- Operated material handling equipment to efficiently sort and transport packages.
- Ensured timely loading and unloading of freight to maintain workflow efficiency.
- Conducted quality checks on packages to verify accuracy and prevent errors.
- Collaborated with team members to optimize package handling processes and reduce delays.
Dispatcher
SMS Assist
Chicago, IL
07.2016 - 01.2018
- Coordinated service requests to ensure timely completion and customer satisfaction.
- Managed communication between vendors and technicians to streamline operations.
- Optimized dispatch processes to enhance efficiency and reduce response times.
- Trained new team members on operational protocols and system usage.
Disability Case Manager
Sedgwick CMS
Chicago, IL
03.2003 - 06.2016
- Conducted comprehensive assessments to determine eligibility for disability benefits.
- Facilitated communication between clients, healthcare providers, and insurance carriers.
- Developed individualized case plans to support client needs and goals.
- Monitored ongoing cases to ensure compliance with regulatory requirements and policies.
- Provided training and mentorship for junior case managers on best practices and procedures.
- Advocated for clients' rights while navigating complex disability systems and regulations.
- Actively communicated with clients throughout the claims process, providing updates on status and answering any questions or concerns they may have had.
- Provided empathetic support to clients during their recovery process, fostering a positive environment conducive to healing.
Education
No Degree - Journalism
Kennedy King College
Chicago, ILHigh School Diploma -
Englewood High School
Chicago, IL06-1991
Skills
- Packing boxes
- Package preparation
- Product packaging
- Warehouse safety
- Quality control
- Order fulfillment
- Case management expertise
- Policy interpretation
- Disability law knowledge
Accomplishments
- Achieved a start up through effectively helping with myself.
Timeline
Packager
Pures Food Specialist
10.2025 - Current
Picker
Power Stop
04.2022 - 07.2025
Loader
Veterans Distribution of Chicago
10.2020 - 03.2022
Package Handler
FedEx
02.2019 - 08.2020
Dispatcher
SMS Assist
07.2016 - 01.2018
Disability Case Manager
Sedgwick CMS
03.2003 - 06.2016
No Degree - Journalism
Kennedy King College
High School Diploma -
Englewood High School
Was success at starting my own Spiritual Business
I was able to start my business through hard work and determination. I still run my business part time while working my Job at Pure. It takes a lot of dedication and focus and honesty with self and clients to move forward in a very competitive environment.