Justin Stone

Oversaw all operations in a 240k square foot distribution center.

• Analyzed performance metrics to identify areas for improvement and drive strategic decision-making initiatives.
• Supervised operations staff and kept employees compliant with company policies and procedures.
• Implemented solutions that improved order fulfillment accuracy and customer satisfaction rates.
• Conducted regular performance reviews, identifying areas for improvement and developing action plans to address them.
• Developed and maintained relationships with external vendors and suppliers.
• Led cross-functional teams to implement process improvements, resulting in increased productivity and cost savings.

• Oversaw daily operations, ensuring high standards of customer service and store presentation.
• Managed inventory levels, implementing effective stock control measures to optimize availability.
• Trained and developed staff, fostering a collaborative environment to enhance team performance.
• Implemented promotional strategies, driving increased foot traffic and boosting overall sales performance.
• Addressed customer complaints promptly and professionally, resolving issues to maintain positive relationships with clientele.