Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Justin Lorenzana-Rendon

Chicago

Summary

Reliable employee with a strong work ethic, experienced as a Service Greeter at Windy City Limousine. Adept at multitasking and providing exceptional customer service. I excel in communication and adaptability, and ensuring a positive experience for clients. Bilingual and committed to maintaining high standards in fast-paced environments.

Overview

7
7
years of professional experience

Work History

Service Greeter

Windy City Limousine
01.2020 - Current
  • Answered customer questions and pointed individuals in right directions.
  • Provided friendly, attentive service throughout peak times for responsive customer care.
  • Handled assignments independently with good judgement and critical thinking skills.
  • Exhibited high energy and professionalism when dealing with clients and staff.
  • Acted as first point of contact for visiting clients and customers.

Ramp Agent

AGI
07.2024 - 12.2024
  • Checked cargo and baggage for security to meet TSA regulations.
  • Communicated closely with ground crew, flight crew, and tow person via headset radio to maintain loading and unloading safety and efficiency.

PSA

Prospect Airport Services
09.2022 - 01.2024
  • Provided support to passengers throughout O'Hare International Airport.
  • Practiced and executed good communication skills.
  • Provided a positive and helpful experience for passengers with physical support.
  • Transported passengers throughout terminals on wheel chair.
  • Practiced good timing management skills.

Cashier

Cafe Tola
06.2018 - 12.2019
  • Prioritized customers needs.
  • Followed health and safety protocols crucial for maintaining safe and sanitary environments for customers and staff.
  • Promptly responded to inquiries and requests from customers.
  • Utilized communication practices with kitchen staff to deliver customer meals in timely manner.
  • Explained menu items and suggested appropriate options for food allergy concerns.
  • Maintained clean and organized dining areas to uphold restaurant hygiene standards.
  • Served food and beverages promptly with focused attention to customer needs.

Education

High School Diploma -

Carl Schulz High School
Chicago, IL
06-2022

Skills

  • Strong work ethic
  • Initiative and Self-motivated
  • Reliable
  • Ability to Multitask
  • Communication skills
  • Adaptable
  • Bilingual

Languages

Spanish

Timeline

Ramp Agent

AGI
07.2024 - 12.2024

PSA

Prospect Airport Services
09.2022 - 01.2024

Service Greeter

Windy City Limousine
01.2020 - Current

Cashier

Cafe Tola
06.2018 - 12.2019

High School Diploma -

Carl Schulz High School

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Justin Lorenzana-Rendon