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A highly motivated, positive individual that recently graduated with academic knowledge of forensic techniques and criminal justice policies is seeking a position that will fully utilize my customer service, organizational and problem-solving skills in a team environment. I have a strong commitment to quality customer service coupled with first-rate communication skills that builds significant customer and peer loyalty. An organized and fast learner with solid computer skills. Recognized for accuracy, attention to detail and strong work ethic.

Adept at enhancing event security, I spearheaded protective strategies and system updates at Diversified Protective Services, significantly mitigating risks. My leadership in coordinating teams and crowd control, coupled with expertise in security procedures, ensured safe, disruption-free events. My approach blends strategic oversight with effective communication, showcasing a commitment to safety and operational excellence.

Dedicated banquet server and lead with extensive experience in high-volume event environments, including Lucas Oil Stadium and Indiana Convention Center. Consistently delivered quality service to 20-30 tables per shift, maintaining effective communication with supervisors and team members. Proven expertise in customer relations, ensuring guest satisfaction through attentive service and prompt response to needs. Strong organizational and multitasking abilities, with a keen eye for detail in maintaining cleanliness and proper table settings. Demonstrated leadership in both professional and volunteer roles, including event security and community service. Skilled in managing large groups, effective problem-solving, and maintaining OSHA compliance in various operational settings. Proficient in event organization, guest relations, and handling logistics with efficiency and care.

Justin Hernandez

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