Justin Dalton
Effingham
Summary
Strong leader and problem-solver dedicated to streamlining operations to decrease costs and promote organizational efficiency. Uses independent decision-making skills and sound judgment to positively impact company success.
Overview
16
16
years of professional experience
Work History
Small Business Owner
Industrial Services and Solutions, Inc.
09.2017 - Current
- Implemented business strategies, increasing revenue, and effectively targeting new markets.
- Raised property accuracy and accountability by creating new automated tracking method.
- Diagnosed, repaired and replaced faulty electrical, electronic and mechanical components to maintain plant safety.
- Adhered to safety policies, procedures and regulatory criteria to maximize preventive controls.
Service Technician
Boos Plumbing
11.2014 - 10.2017
- Diagnosed and troubleshot problems, repairing, and restoring machines to peak performance.
- Explained diagnostic findings to customers and outlined repair or service options.
- Inspected equipment to diagnose operational issues.
- Installed new equipment and explained operation and routine maintenance protocols to customers.
- Followed instructions and safety protocols to prevent accidents and injuries.
- Preformed work applicable to city, state and federal guidelines and discipline-specific codes.
- Worked with more knowledgeable professionals to grow understanding of principles and construction standards.
Lead Field Service Technician
Sears Home Services, A Division Of The Sears Holding
03.2008 - 11.2014
- Maintained company field response vehicle stocked with repair and replacement parts valued over $100,000.
- Managed on-site and off-site installation, repair, maintenance, and test tasks.
- Reviewed aspects of job upon completion to alleviate equipment failure and prevent callbacks.
- Reviewed technical documentation to complete equipment maintenance and repair.
- Provided technical support to troubleshoot, repair and maintain operational efficiencies in hydraulic, mechanical, and electrical systems.
- Provided coaching and mentoring to employees.
- Conducted needs assessments to identify gaps in performance and develop targeted learning solutions.
- Facilitated virtual, in-person and blended learning sessions.
- Analyzed and evaluated training effectiveness and program outcomes.
- Proven ability to learn quickly and adapt to new situations.
Education
No Degree - Auto Mechanics
Lake Land College
Mattoon, ILHigh School Diploma -
Effingham High School
Effingham, IL06.2004
Skills
- Planning and execution
- Employee Development
- Business growth and retention
- Cost control and analysis
- Knowledge of CAD technology
- Construction Oversight
- Regulatory Compliance
- Vocal coaching
- Teamwork and Collaboration
- Problem-Solving
- Self Motivation
- Adaptability and Flexibility
- Microsoft Office Suite proficiency
Timeline
Small Business Owner
Industrial Services and Solutions, Inc.
09.2017 - Current
Service Technician
Boos Plumbing
11.2014 - 10.2017
Lead Field Service Technician
Sears Home Services, A Division Of The Sears Holding
03.2008 - 11.2014
No Degree - Auto Mechanics
Lake Land College
High School Diploma -
Effingham High School
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