Justin Brady
Lake In The Hills
Summary
Dynamic and reliable Driver with a clean driving record and exceptional customer service skills, honed at Alternate Courier. Proven ability to optimize routes and maintain punctuality, enhancing customer satisfaction. Committed to safe driving practices and effective communication, ensuring timely deliveries and fostering strong client relationships.
Overview
8
8
years of professional experience
Work History
Driver / Crew Lead
Alternate Courier
08.2024 - 01.2025
- Followed all relevant traffic laws and safety regulations.
- Utilized GPS and other navigation tools to plan routes and stay on schedule.
- Achieved safe driving records by consistently following traffic rules and regulations.
- Delivered goods and products to customer on time and in excellent condition.
- Cleaned and maintained vehicle and assessed vehicle for damage after each shift.
- Maintained professional and friendly demeanor during deliveries to uphold company reputation.
- Improved customer satisfaction by maintaining punctuality and adhering to strict delivery schedules.
- Followed proper safety procedures and protocols while loading, unloading and operating vehicles.
Driver / Crew Lead
ADCO Moving & Storage
05.2024 - 09.2024
- Developed strong relationships with clients, fostering trust through professionalism and reliability in transportation services provided.
- Upheld high standards of cleanliness within the vehicle''s interior/exterior appearance, providing a professional image for the company at all times.
- Demonstrated strong knowledge of geography and local roads for optimal route selection.
Driver / Crew Lead
Preferred Office
06.2022 - 04.2024
- Completed routine pre- and post-trip inspections to evaluate vehicles and assess maintenance needs.
- Communicated with customers to provide delivery updates and confirm delivery locations.
- Provided exceptional customer service, addressing concerns and resolving issues promptly.
- Communicated with dispatchers and other personnel to coordinate transportation schedules.
- Kept detailed mileage and fuel reports to track overall fuel costs.
- Handled fragile materials carefully, resulting in minimal damage claims from customers during transit period.
- Navigated challenging weather conditions safely while maintaining on-time delivery performance rates.
- Obtained signatures from customers upon delivery of goods.
- Collaborated effectively with dispatchers, ensuring efficient communication for route planning and adjustments.
Driver / Delivery
Get Go Express Llc
01.2017 - 05.2022
- Coordinated efficient routes to avoid delays and optimize schedules.
- Enhanced vehicle longevity with regular maintenance checks and repairs as needed.
- Ensured timely deliveries by strictly following routes, using GPS navigation systems, and staying updated on road conditions.
- Boosted company reputation through excellent driving record free from accidents or violations over an extended period of time.
- Communicated with passengers to provide information and assistance for excellent customer service and positive experiences.
Education
Business & Automotive
College of DuPage
Glen Ellyn, ILHigh School Diploma -
Elgin High School
Elgin, IL05-2004
Skills
- Time management
- Valid Driver's license
- Customer service
- Clean driving record
- Problem-solving
- Safe driving practices
- Punctual and reliable
- City and non-city driving
- Flexible schedule
Timeline
Driver / Crew Lead
Alternate Courier
08.2024 - 01.2025
Driver / Crew Lead
ADCO Moving & Storage
05.2024 - 09.2024
Driver / Crew Lead
Preferred Office
06.2022 - 04.2024
Driver / Delivery
Get Go Express Llc
01.2017 - 05.2022
Business & Automotive
College of DuPage
High School Diploma -
Elgin High School
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