Summary
Overview
Work History
Education
Skills
Timeline
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Justin Benchley

Elgin

Summary

Dynamic Area Manager with a proven track record at Jimmy John's Franchise, excelling in financial analysis and sales strategy. Achieved consistent sales growth by coaching teams and enhancing customer service. Skilled in inventory control and employee training, driving operational success through effective performance metrics and strategic oversight.

Overview

14
14
years of professional experience

Work History

Delivery Driver

Allied Logistics, LLC (Amazon)
West Chicago
10.2023 - Current
  • Safely delivered an average of 300-400 packages a day to homes and businesses across a designated route while meeting strict delivery timeframes.
  • Used the Amazon Flex app to scan packages, verify addresses, report delivery status, and track performance metrics.
  • Handled package loading, route planning, and delivery documentation with efficiency and attention to detail.
  • Recognized for driver of the month and customer service awards throughout my tenure.

Delivery Driver

Uber Eats
Las Vegas
06.2018 - Current
  • Delivered food orders promptly and accurately to customers averaging 20-30 deliveries per day.
  • Efficiently navigated city routes using GPS and local knowledge to minimize delivery time and fuel costs.
  • Maintained vehicle in excellent working condition to ensure reliability and safety on the road.
  • Resolved customer issues and delivery challenges quickly, enhancing user satisfaction.

Area Manager

Jimmy John's Franchise
Visalia
06.2016 - 06.2018
  • Analyzed financial data such as sales reports, budgets and payroll records to identify areas of improvement.
  • Scheduled regular meetings with store teams to discuss objectives, performance metrics and customer feedback.
  • Coached Store Managers on developing effective sales strategies and building customer loyalty.
  • Reviewed staffing needs to ensure adequate coverage at all times in stores.
  • Oversaw the recruitment process for new staff members including interviewing and training.
  • Promoted positive customer service experiences by promptly resolving conflicts.
  • Consistently achieved sales increase over forecast.
  • Boosted team morale and overall revenue by creating sales contests.

General Manager

Jimmy John's Franchise
Visalia
06.2011 - 06.2016
  • Prepared detailed reports for senior leadership outlining key performance metrics related to operational success.
  • Performed routine audits of internal controls in order to maintain accuracy of financial records.
  • Conducted regular meetings with senior management team to review progress against established objectives.
  • Managed all aspects of daily business operations including budgeting, staffing, scheduling, inventory control, customer service and sales.
  • Coordinated training activities for employees to ensure compliance with company policies and procedures.
  • Resolved customer complaints quickly while maintaining high quality standards of service delivery.

Education

Some College (No Degree) - Business

Nothern Illinois University
DeKalb

Skills

  • Financial analysis
  • Sales strategy
  • Inventory control
  • Employee training
  • Customer service
  • Performance metrics

Timeline

Delivery Driver

Allied Logistics, LLC (Amazon)
10.2023 - Current

Delivery Driver

Uber Eats
06.2018 - Current

Area Manager

Jimmy John's Franchise
06.2016 - 06.2018

General Manager

Jimmy John's Franchise
06.2011 - 06.2016

Some College (No Degree) - Business

Nothern Illinois University

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Justin Benchley