Justice Shaffer
Saint Charles
Summary
Class A CDL Truck Driver with 6+ years of experience in transportation and logistics. Skilled in route planning, DOT compliance, vehicle inspections, and freight coordination. Maintained a 100% DOT inspection pass rate, reduced fuel costs, and improved operational efficiency. Safety-focused professional with excellent customer service.
Overview
11
11
years of professional experience
1
1
Certification
Work History
Local Delivery Driver Class A
DHL Supply Chain
Aurora
05.2025 - Current
- Led training and development sessions for new drivers, improving team performance by 40% and fostering a culture of safety and compliance within 3 months.
- Implemented fuel-efficient routing strategies, enhancing delivery efficiency by 40% within 6 months through route optimization.
- Established a comprehensive maintenance protocol that minimized vehicle downtime, resulting in reduced repair costs and improved delivery reliability.
Class A CDL Truck Driver
Native Wholesale
Lombard
02.2022 - 04.2025
- Achieved a 100% pass rate on DOT inspections within 3 years by implementing a comprehensive vehicle inspection protocol, enhancing safety standards.
- Collaborated with dispatch teams to efficiently coordinate shipments, ensuring on-time deliveries that boosted company revenue.
Class A CDL Truck Driver
XPO Logistics
Aurora
11.2021 - 01.2022
- Maintained accurate records of truck maintenance, mileage, and deliveries for regulatory compliance and quality assurance purposes.
- Followed all state and federal regulations for commercial drivers.
Class C Delivery Driver
Reaska Logistics
Plainfield
10.2019 - 11.2021
- Demonstrated exceptional customer service skills by handling inquiries and resolving issues promptly and professionally.
- Communicated effectively with customers to provide updates on delivery status and address any concerns.
Lead Customer Service Returns Representative
Innovel Solutions, Inc.
Romeoville
08.2018 - 10.2019
- Spearheaded the development of a streamlined returns process, reducing processing time by 80% and improving customer satisfaction scores.
- Led a team of 4 customer service representatives, providing expert training that resulted in 75% increase in team efficiency and performance.
Lead Nanny
College Nannies and Sitters and Tutors
Naperville
01.2016 - 08.2018
- Trained and mentored a team of 15+ nannies, fostering a collaborative environment which improved team retention rates.
Team Lead Trainer
Potbelly's Sandwich Shop
Plainfield
06.2015 - 12.2017
- Assisted with the training of new staff as well as cross-training in other areas of the restaurant.
- Developed a proactive inventory management system that minimized stockouts and improved overall operational efficiency.
Temp-Line Operator Material Handler
Resource MFG Staffing
St Charles
06.2015 - 08.2015
- Streamlined production processes, significantly reducing downtime and improving workflow efficiency, resulting in enhanced team productivity.
Education
CDL class "A" drivers license - Driver Training
Advantage Driver Training
Joliet, IL11-2021
Associate of Arts - Psychology
Waubonsee Community College
Sugar Grove, IL12-2018
Skills
- Customer Service
- Project Management
- Dispatching
- Logistics Coordination
- Logistics Planning
- Regulatory Compliance
Certification
- State of Illinois 160 Hour Class A Commercial Manual Driving Training Certificate, 08/01/21, 01/31/22
- Class A endorsements, Tanker, Doubles/Triples, Hazmat
Awards And Scholarships
3.5 GPA
Timeline
Local Delivery Driver Class A
DHL Supply Chain
05.2025 - Current
Class A CDL Truck Driver
Native Wholesale
02.2022 - 04.2025
Class A CDL Truck Driver
XPO Logistics
11.2021 - 01.2022
Class C Delivery Driver
Reaska Logistics
10.2019 - 11.2021
Lead Customer Service Returns Representative
Innovel Solutions, Inc.
08.2018 - 10.2019
Lead Nanny
College Nannies and Sitters and Tutors
01.2016 - 08.2018
Team Lead Trainer
Potbelly's Sandwich Shop
06.2015 - 12.2017
Temp-Line Operator Material Handler
Resource MFG Staffing
06.2015 - 08.2015
CDL class "A" drivers license - Driver Training
Advantage Driver Training
Associate of Arts - Psychology
Waubonsee Community College