Justice Gruner
Aledo
Summary
Dynamic and dedicated server with a strong work ethic and exceptional customer service skills, honed at Tap 22. Proven ability to engage guests and enhance their dining experience while efficiently managing high-volume service. Proficient in cash handling and food safety practices, ensuring a clean and welcoming environment for all patrons.
Diligent [Desired Position] with solid background in providing exceptional customer service in high-paced environments. Effectively managed tables and collaborated with kitchen staff to ensure smooth operations and satisfied patrons. Demonstrated strong multitasking abilities and attention to detail, ensuring seamless dining experience.
Professional hospitality worker with extensive experience in delivering high-quality service in busy dining settings. Known for strong focus on teamwork and achieving customer satisfaction. Versatile and reliable, adapting to changing needs and ensuring smooth operations through excellent communication and problem-solving skills.
Overview
7
7
years of professional experience
Work History
Server
Tap 22
07.2025 - Current
- Provided exceptional customer service in fast-paced dining environment.
- Collaborated with team to ensure timely food and beverage delivery.
- Maintained cleanliness and organization of dining area and service stations.
- Assisted in menu knowledge to enhance guest experience and satisfaction.
- Adapted quickly to changing customer demands and special requests.
- Handled cash transactions accurately, ensuring seamless payment processing.
- Supported kitchen staff during peak hours to optimize workflow efficiency.
- Engaged with guests to build rapport and encourage repeat visits.
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
Cleaner
DustBusters
01.2025 - Current
- Maintained cleanliness and sanitation standards in assigned areas, ensuring a safe environment.
- Operated cleaning equipment, such as vacuums and floor scrubbers, with proficiency.
- Developed efficient cleaning schedules to optimize time management and productivity.
- Assisted in training new staff on cleaning protocols and safety procedures.
Janitoral
Hertiage Place Reserve
03.2024 - 01.2025
- Conducted regular inspections to identify areas needing attention or improvement.
- Collaborated with team members to achieve cleanliness goals across facilities.
- Reported maintenance issues promptly to ensure timely resolutions and minimize disruptions.
- Cleaned and sanitized bathrooms, kitchens and other similar areas according to established protocols.
- Enhanced workplace cleanliness by performing thorough daily cleaning tasks, including sweeping, mopping, and dusting.
- Removed trash, debris and other waste materials from premises.
- Used time management and efficient cleaning methods to meet deadlines.
- Cleaned and polished glass doors, mirrors and other surfaces to maintain professional appearance.
- Handled equipment, chemicals, and materials properly and with caution.
- Confirmed all cleaning tools and equipment were stored properly after use.
- Emptied trashcans and transported waste to collection areas.
Server
Village Inn
06.2019 - 03.2024
- Served food and beverages promptly with focused attention to customer needs.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
- Cultivated warm relationships with regular customers.
- Performed opening and closing duties, ensuring the dining area was prepared for seamless service transitions.
Education
High School Diploma -
Pass Alternative School
Monmouth, ILSkills
- Strong work ethic
- Exceptional customer service
- Cash handling
- Guest engagement
- Professional appearance
- Hospitality service expertise
- Customer service
- Cleanliness standards
- Safe food handling
- Menu memorization
- Food running
- High volume dining
- Sales expertise
- Food safety practices
- Table bussing
- Allergy awareness
- Beverage preparation
- Tableside etiquette
- Guest seating
- Table setting
- Ordering procedures
- Food station setup
Timeline
Server
Tap 22
07.2025 - Current
Cleaner
DustBusters
01.2025 - Current
Janitoral
Hertiage Place Reserve
03.2024 - 01.2025
Server
Village Inn
06.2019 - 03.2024
High School Diploma -
Pass Alternative School