Summary
Overview
Work History
Education
Skills
Timeline
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Julius Williams

Chicago

Summary

Proven to excel in fast-paced environments, I leveraged my customer service prowess and clean driving record to enhance delivery efficiency at Domino's Pizza.

Demonstrating adaptability and a commitment to excellence, I significantly contributed to team efforts at Serai and Parsons Chicken and Fish, always prioritizing safety and client satisfaction.

Overview

7
7
years of professional experience

Work History

Customer Service Representative

Avis Budget Car Rental
03.2025 - Current
  • Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.
  • Resolved customer complaints with empathy, resulting in increased loyalty and repeat business.
  • Handled escalated calls efficiently, finding satisfactory resolutions for both customers and the company alike.
  • Responded to customer requests for products, services, and company information.
  • Assisted with vehicle return and dispatch via handheld device.

Delivery Driver

Domino's pizza
10.2023 - 03.2025
  • Ensured customers received their orders in a timely manner, providing excellent customer service at every opportunity.
  • Checked delivery addresses and verified correct package delivery.
  • Managed multiple tasks simultaneously while delivering goods within specified time frames.

Dishwasher

Serai
03.2022 - 09.2023
  • Performed daily cleaning duties including mopping floors, wiping counters, disposing of trash, and washing walls.
  • Stocked and rotated supplies such as glassware, silverware, china, and other dishwashing items.
  • Assisted with food prep and banquet setup.

Busser

Parsons Chicken and Fish
08.2020 - 10.2021
  • Assisted in setting up and clearing tables quickly and efficiently.
  • Maintained a clean and organized work area to ensure safety and sanitation standards were met.
  • Demonstrated excellent customer service skills by addressing customers' needs promptly.

Cashier/Cook/Server/Prep

BaseHit BBQ
02.2018 - 09.2020
  • Performed opening and closing procedures, such as counting cash register, restocking, and cleaning.
  • Supported other departments within the store by providing assistance when needed.
  • Enforced store safety and cleanliness standards, reducing hazards.

Education

High school diploma - Theater

Chiarts
Chicago
05.2024

Skills

  • Customer Service
  • Restaurant Experience
  • Clean Driving Record
  • Valid Driver's License
  • Flexible and Adaptable

Timeline

Customer Service Representative

Avis Budget Car Rental
03.2025 - Current

Delivery Driver

Domino's pizza
10.2023 - 03.2025

Dishwasher

Serai
03.2022 - 09.2023

Busser

Parsons Chicken and Fish
08.2020 - 10.2021

Cashier/Cook/Server/Prep

BaseHit BBQ
02.2018 - 09.2020

High school diploma - Theater

Chiarts

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Julius Williams