Julissa Roman
Chicago
Summary
Motivated and reliable individual looking to gain experience and take on new challenges. Skilled in coordinating communication, managing multiple priorities, and maintaining accurate records with strong attention to detail. Quick learner with a positive attitude and a proven ability to support efficient daily operations. Seeking to leverage these strengths while transitioning into a warehouse dispatcher role.
Overview
3
3
years of professional experience
Work History
Receptionist
Fletcher Jones Mercedes Benz
Chicago
11.2024 - Current
- Provided excellent customer service at all times while interacting with both internal and external customers.
- Coordinated communication between departments, ensuring timely responses and workflow
- Managed high-volume incoming calls and routed them efficiently to appropriate departments
Drive-Thru Cashier
Buona Beef
Chicago
05.2023 - 11.2024
- Handled high-volume customer interactions while maintaining speed and accuracy
- Communicated clearly with team member to ensure order accuracy and efficiency
- Demonstrated strong multitasking and time management during peak hours
Education
High School Diploma -
Steinmetz College Prep
Chicago, IL06-2024
Some College (No Degree) -
Wilbur Wright College
Chicago, IL03-2026
Skills
- Microsoft Outlook and basic computer skills
- Multi-line phone system handling
- Data entry and record keeping
- Dispatch coordination & communication
- Time management & multitasking
- Ability to stay organized under pressure
- Team collaboration and support
- Customer service
Languages
Spanish
Limited
Timeline
Receptionist
Fletcher Jones Mercedes Benz
11.2024 - Current
Drive-Thru Cashier
Buona Beef
05.2023 - 11.2024
High School Diploma -
Steinmetz College Prep
Some College (No Degree) -
Wilbur Wright College