Dynamic property management professional with experience at Hispanic Housing Development Corporation, excelling in property inspections and rent collection. Proven reliability and strong multitasking abilities foster positive tenant relationships and ensure compliance with regulations. Adept at maintaining accurate records and facilitating smooth transitions for tenants, enhancing overall operational efficiency.
Overview
11
11
years of professional experience
Work History
Assistant Property Manager
Hispanic Housing Development Corporation
West Chicago
11.2024 - Current
Created tenant files, maintained records of rental payments, and tracked lease agreements.
Coordinated move-ins and move-outs, ensuring smooth transitions for tenants.
Provided administrative support for the property manager including filing, typing correspondence, answering phone calls and scheduling meetings.
Maintained accurate records of all transactions involving tenants' accounts including rent payments and late fees.
Handled complaints from tenants regarding maintenance issues and resolved them promptly.
Conducted regular inspections of properties to identify any needed repairs or improvements.
Collected first month's rent along with security deposit prior to move-in date.
Reviewed annual recertifications for accuracy and compliance with HUD requirements.
Property Management Assistant
Cuming Holdings, LLC
Elgin
10.2018 - 10.2024
Assisted property manager in conducting regular inspections to maintain property standards and address any issues proactively.
Maintained positive relationships with tenants through clear communication and prompt responses to inquiries or concerns.
Handled tenant complaints promptly and appropriately, calling in repairmen, and other support services.
Supported smooth tenant move-ins and move-outs by scheduling inspections, managing paperwork, and facilitating key exchanges.
Completed final move-out walk-throughs with tenants to identify required repairs.
Maintained accurate payroll by checking and processing timesheets quickly.
Managed payroll for salaried and hourly employees.
Restaurant Team Member
Los Fernandez Restaurant
Hoffman Estates
04.2014 - 07.2018
Demonstrated strong multitasking skills by handling telephone inquiries while attending to in-person guest needs seamlessly.
Handled high-pressure situations gracefully, managing multiple tasks simultaneously while maintaining a calm demeanor.
Answered customer questions about hours, seating, and menu information.
Assisted organizational efforts by filing, entering data and answering phones.
Maintained accurate payroll by checking and processing timesheets quickly.
Media Arts Coordinator (Best Buy Teen Tech Center) at Detroit Hispanic Development CorporationMedia Arts Coordinator (Best Buy Teen Tech Center) at Detroit Hispanic Development Corporation