Julio Guzman

• Transported vehicles efficiently between service areas and customer locations.
• Maintained cleanliness and organization of the service department and showroom.
• Assisted technicians with equipment and tools during vehicle servicing.
• Managed delivery of parts and supplies to support repair operations.
• Conducted inventory checks to ensure adequate stock levels for operations.
• Communicated effectively with customers regarding service progress and updates.
• Adhered to safety protocols while handling vehicles and equipment daily.
• Collaborated with team members to streamline workflow in busy periods.
• Removed trash from all rooms and placed garbage and recycling receptacles in approved areas for trash pickup.
• Demonstrated dedication and work ethic through consistent attendance and top-level performance.
• Cleaned common areas following established schedules and prescribed methods.
• Performed basic maintenance and cleaning.
• Walked property and grounds, picking up trash and debris to maintain curb appeal.
• Maintained a safe work environment by adhering to all safety protocols.
• Maintained clean and tidy appearance in reception, waiting areas and hallways.
• Ensured that all areas were kept clean and tidy at all times.
• Greeted customers and provided assistance with their needs.
• Moved furniture and other heavy objects as needed throughout the facility.

• Completed day-to-day duties accurately and efficiently.
• Contributed innovative ideas and solutions to enhance team performance and outcomes.
• Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our products and services.

I also manage the register cashier

• Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.

• Directed daily operations and ensured efficiency in service delivery.
• Managed staff scheduling to optimize workforce productivity and coverage.
• Implemented training programs to enhance employee skills and service quality.
• Coordinated logistics for mobile service units throughout operational areas.
• Trained employees on duties, policies and procedures.
• Created schedules and monitored payroll to remain within budget.
• Established and maintained effective communication with staff members to ensure efficient operations.
• Administered employee discipline through verbal and written warnings.
• Created a positive work environment by developing team building activities that encouraged collaboration among departments.
• Tracked monthly sales to generate reports for business development planning.
• Built and maintained loyal, long-term customer relationships through effective account management.
• Guided management and supervisory staff to promote smooth operations.
• Managed inventory levels and conducted corrective action planning to minimize long-term costs.
• Delivered exceptional client experiences through hands-on leadership of associates and managers.

• Assisted customers with vehicle selection and provided product information.
• Developed strong relationships with clients to enhance customer loyalty.
• Conducted vehicle demonstrations highlighting key features and benefits.
• Collaborated with team members to achieve sales targets and goals.
• Trained new staff on sales techniques and customer service best practices.
• Resolved customer inquiries and complaints in a timely manner.
• Utilized point-of-sale systems for processing transactions efficiently.
• Developed key customer relationships to increase sales.
• Educated customers about products and services offered by the company.
• Advised customers on the latest product features and benefits.