JULIEBEN DELA CRUZ
Mount Prospect,IL
Summary
Dynamic nursing professional skilled in patient advocacy and evidence-based practice. Expertise in leading teams to improve patient outcomes through effective communication and critical thinking. Prepared to leverage clinical leadership to advance healthcare delivery.
Overview
1
1
Language
1
1
Certification
9
9
years of professional experience
Work History
Nursing Supervisor
Lee Manor Post-Hospital Rehabilitation and Long Term Care
Des Plaines, IL
01.2020 - Current
- Implemented quality improvement initiatives, elevating patient care outcomes and satisfaction levels.
- Supervised nursing staff to ensure adherence to care protocols and standards.
- Conducted performance evaluations, providing feedback to enhance staff competencies and efficiency.
- Streamlined communication between departments, improving interdisciplinary teamwork and response times.
- Delegated tasks and provided leadership for nurses and support personnel.
- Maintained strong commitment to patient care through dedicated case management and treatment delivery.
- Improved patient satisfaction scores by addressing concerns promptly and ensuring consistent delivery of high-quality care.
- Trained new nurses in proper techniques, care standards, operational procedures, and safety protocols.
- Investigated and independently resolved complaints from staff, physicians, and patients by leveraging clinical judgment and unit management expertise.
- Vaccinated patients to protect individuals from illnesses of concern.
- Supervised, directed, and motivated high-quality performance from nursing staff.
- Worked at least 128 hours per month as floor nurse to maintain clinical proficiency.
Registered Nurse
Lee Manor Post-Hospital Rehabilitation and Long Term Care
Des Plaines, IL
11.2019 - Current
- Precepted nursing students during their clinical rotations and provided valuable real-world experience and guidance.
- Communicated with healthcare team members to plan, implement and enhance treatment strategies.
- Explained the course of care and medication side effects to patients and caregivers in easy-to-understand terms.
- Implemented care plans for patient treatment after assessing physician's medical regimens.
- Promoted patient and family comfort during challenging recoveries to enhance healing and eliminate non-compliance problems.
- Quickly responded to situations impacting safety and security to unit, actualizing crisis prevention interventions to control and de-escalate situations.
- Equipped patients with tools and knowledge needed for speedy and sustained recovery.
- Sustained quality standards by performing routine medication audits and upholding internal and industry best practices.
- Monitored 25 patient vital signs, documenting changes and communicating effectively with healthcare team.
- Prevented the spread of infections by consistently adhering to strict infection control protocols and educating patients on proper hygiene practices.
- Implemented evidence-based fall prevention strategies, resulting in a significant decrease in patient falls within the unit.
- Streamlined medication administration processes for increased safety and accuracy during busy shifts.
- Documented treatments delivered, medications and IVs administered, discharge instructions, and follow-up care.
- Used first-hand knowledge and clinical expertise to advocate for patients under care and enacted prescribed treatment strategies.
- Facilitated therapeutic communication, conflict resolution and crisis intervention by redirecting negative behaviors and helping patients regain or improve coping abilities.
Registered Nurse
Dimensions Living of Prospect Heights/ Eden Vista of Prospect Heights
Prospect Heights, IL
02.2021 - 08.2026
- Enhanced patient satisfaction by providing compassionate, holistic nursing care that addressed physical, emotional, and spiritual needs.
- Assisted in the development of individualized care plans, incorporating patient feedback and clinical assessments.
- Monitored 18 patient vital signs, documenting changes and communicating effectively with healthcare team.
- Prevented the spread of infections by consistently adhering to strict infection control protocols and educating patients on proper hygiene practices.
- Collaborated with interdisciplinary teams to develop comprehensive treatment plans for complex patients with multiple comorbidities.
- Advised patients and caregivers of proper wound management, discharge plan objectives, safe medication use, and disease management.
- Contributed to interdisciplinary team meetings by presenting relevant clinical data about patients' progress toward reaching established goals of care.
- Facilitated patient transitions between different levels of care, ensuring continuity of services and minimizing disruptions in treatment plans.
- Implemented evidence-based fall prevention strategies, resulting in a significant decrease in patient falls within the unit.
- Streamlined medication administration processes for increased safety and accuracy during busy shifts.
- Educated family members and caregivers on patient care instructions.
- Documented treatments delivered, medications and IVs administered, discharge instructions, and follow-up care.
- Managed patients recovering from medical or surgical procedures.
- Evaluated patient histories, complaints, and current symptoms.
- Offered exceptional care and support to individuals recovering from acute incidents and dealing with chronic conditions.
- Used first-hand knowledge and clinical expertise to advocate for patients under care and enacted prescribed treatment strategies.
- Followed all personal and health data procedures to effectively comply with HIPAA laws and prevent information breaches.
- Facilitated therapeutic communication, conflict resolution and crisis intervention by redirecting negative behaviors and helping patients regain or improve coping abilities.
- Educated patients and families on health management, promoting adherence to treatment regimens.
- Coordinated with interdisciplinary teams to enhance patient outcomes through collaborative care strategies.
- Implemented best practices for infection control, improving overall facility standards in patient care environments.
- Administered medications safely according to established guidelines while closely monitoring for side effects or adverse reactions requiring intervention.
- Utilized critical thinking skills to prioritize nursing interventions based on patients' acuity levels and individual needs.
- Assisted in the training and mentorship of new nursing staff members, contributing to a positive work environment and high-quality patient care.
Nursing Supervisor
Fairmont Care Center
Chicago, IL
01.2019 - 11.2019
- Implemented quality improvement initiatives, elevating patient care outcomes and satisfaction levels.
- Supervised nursing staff to ensure adherence to care protocols and standards.
- Coordinated patient care activities, optimizing schedules and resource allocation.
- Mentored junior nurses, fostering professional development and enhancing team collaboration.
- Managed incident reporting processes, ensuring compliance with regulatory requirements and safety protocols.
- Followed all HIPAA rules and regulations regarding patient confidentiality.
- Mentored new nursing staff members to promote adherence to established best practices and foster professional growth.
- Discussed patient care and treatment with care team members to optimize intervention plans and care delivery.
- Provided direct nursing care to patients when personnel were short-staffed.
- Increased staff retention through effective communication, mentorship, and professional development opportunities.
- Maintained a safe environment for patients, visitors, and staff by enforcing infection control measures and risk management strategies consistently throughout the unit.
- Vaccinated patients to protect individuals from illnesses of concern.
- Led staff meetings to keep team informed of departmental changes and provide opportunities for nurses to share ideas and concerns.
- Worked at least 128 hours per month as floor nurse to maintain clinical proficiency.
Registered Nurse
Fairmont Care Center
Chicago, IL
07.2017 - 11.2019
- Monitored patient vital signs, documenting changes and communicating effectively with the healthcare team.
- Conducted thorough patient assessments to identify changes in condition, promptly notifying physicians and initiating appropriate interventions when necessary.
- Administered medications to 25 residents safely according to established guidelines while closely monitoring for side effects or adverse reactions requiring intervention.
- Monitored patient reactions after administering medications and IV therapies.
- Implemented best practices for infection control, improving overall facility standards in patient care environments.
- Utilized critical thinking skills to prioritize nursing interventions based on patients' acuity levels and individual needs.
- Provided skilled, timely and level-headed emergency response to critically-ill patients.
- Educated patients and families on health management, promoting adherence to treatment regimens.
- Coordinated with interdisciplinary teams to enhance patient outcomes through collaborative care strategies.
- Improved patient outcomes by implementing evidence-based nursing interventions and individualized care plans.
- Provided support for patients' families during difficult medical decisions or end-of-life care, serving as a liaison between the healthcare team and loved ones.
- Led quality improvement initiatives aimed at enhancing patient satisfaction and operational efficiency within the department.
- Skillfully managed challenging patient situations using de-escalation techniques, crisis intervention strategies, and therapeutic communication skills.
- Participated in ongoing professional development opportunities to stay current on best practices in nursing care and emerging trends in healthcare delivery.
- Promoted a culture of safety within the healthcare facility by participating in quality improvement initiatives, identifying potential hazards, and advocating for best practices in nursing care delivery.
- Trained new nursing staff on protocols, fostering a culture of safety and compliance within the unit.
Education
Bachelor of Science - Nursing
Western Mindanao State University
Zamboanga City, Philippines04-2009
Skills
- Patient care management
- Clinical leadership
- Patient treatment planning
- Medication administration
- Patient safety initiatives
- Evidence-based practice
- Proficient in PointClickCare
- Data protection regulations
- Patient privacy
- Strong clinical judgment
- Critical thinking
- Patient advocacy
Accomplishments
- Patient Care - Delivered compassionate care that exceeded requirements. Successfully provided quality care to residents both in Skilled and Long Term Care Units.
- Documentation - Ensured charting accuracy through precise documentation.
- Clinical Skills - Monitored patients' respiration activity, blood pressure and blood glucose levels in response to medical administration.
Certification
- Basic Life Support Training - Valid Until: November 2027
- Licensed Registered Nurse - Valid Until: May 31, 2028
- Resident Assessment Coordinator - Certified (RAC-CT) - Valid Until: May 16, 2027
Languages
English
Full Professional
Timeline
Registered Nurse
Dimensions Living of Prospect Heights/ Eden Vista of Prospect Heights
02.2021 - 08.2026
Nursing Supervisor
Lee Manor Post-Hospital Rehabilitation and Long Term Care
01.2020 - Current
Registered Nurse
Lee Manor Post-Hospital Rehabilitation and Long Term Care
11.2019 - Current
Nursing Supervisor
Fairmont Care Center
01.2019 - 11.2019
Registered Nurse
Fairmont Care Center
07.2017 - 11.2019
Bachelor of Science - Nursing
Western Mindanao State University