Julie Ziesk
McHenry,IL
Summary
Technical leader with 15+ years of experience leading end-to-end software deployment and release cycles, optimizing software quality assurance processes, and developing high-impact solutions. Implemented Agile and Scrum methodologies to achieve project milestones and meet tight deadlines. Conducted functional/non-functional, regression, and accessibility testing on mobile/web-based applications to reduce defect rates and elevate user experience. Acquired training in Cloud Service APIs and REST APIs, leveraging advanced technologies to enhance system interoperability and streamline business processes.
Experienced with project management, ensuring smooth and timely deployments. Utilizes strategic planning and problem-solving to address challenges and streamline processes. Knowledge of team collaboration and stakeholder communication, resulting in consistent project success.
Overview
24
24
years of professional experience
Work History
Senior Technical Business Management
AT&T
03.2014 - 07.2024
- Participated in Scrum meetings, created test scenarios and cases, identified system defects, and oversaw deployment and release management activities to ensure high-quality software delivery
- Engaged with internal teams to prioritize key tasks and augment interdepartmental coordination
- Ensured compliance with Agile principles throughout the project lifecycle by working with Project Managers and Scrum Masters
- Planned and delivered successful projects and optimized resource allocation by working with multi-disciplinary teams
- Executed Azure migrations for various applications to elevate system performance and scalability
- Automated password updates for approximately 30 mechanized IDs to streamline security protocols and maximize operational efficiency
Software Quality Assurance Manager
AT&T
05.2000 - 07.2024
- Contributed to weekly sprint planning meetings to evaluate project progress and prioritize tasks for upcoming sprints
- Assessed user stories and developed test scenarios for Android, iOS, and web apps, using Android APKs/ADB for testing/debugging
- Performed thorough evaluations of new features proposed by the product owner to ensure quality before release
- Executed functional and regression testing to improve application functionality across various web browsers
- Implemented test plans and documented results during each release sprint, reducing post-release defects
- Increased understanding of using MySQL and Oracle database management systems for verifying data within backend systems
- Communicated detailed bug reports to the development team to identify and troubleshoot complex issues
Deployment Manager
AT&T
03.2019 - 07.2024
- Created and updated deployment documentation and established precise records, such as detailed release notes for effective project tracking and version control
- Partnered with project teams to set clear timelines and define deliverable expectations
- Guided team members to manage software application deployments in adherence to strict deadlines
- Maintained appropriate integration in various software systems and components during the deployment process
Education
High School Diploma -
McHenry High School West Campus
McHenry, IL05.1988
Skills
- Time management
- Problem-solving
- Teamwork and collaboration
- Attention to detail
- Critical thinking
- Software Testing
- Issue Tracking & Resolution
Key Highlights
- Achieved 90% test coverage in web-based testing, identifying key defects and optimizing software quality.
- Facilitated the migration of on-premises applications and data to Azure with minimal disruption and downtime.
- Troubleshot software application issues to determine root causes and develop effective resolution paths.
Timeline
Deployment Manager
AT&T
03.2019 - 07.2024
Senior Technical Business Management
AT&T
03.2014 - 07.2024
Software Quality Assurance Manager
AT&T
05.2000 - 07.2024
High School Diploma -
McHenry High School West Campus
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