Julie Ridgeway
Rantoul
Summary
Phlebotomist with extensive experience at Heart of Mary Medical Center, specializing in venipuncture and patient engagement. Achievements include improving team efficiency through targeted training and consistently delivering high-quality customer service. Dedicated to upholding patient safety and ensuring compliance with quality assurance standards in blood collection procedures.
Overview
16
16
years of professional experience
Work History
Phlebotomist
Heart of Mary Medical Center
Urbana
04.2013 - Current
- Delivered exceptional customer service during patient interactions.
- Supported clinical staff by offering assistance throughout patient visits.
- Facilitated training sessions for new phlebotomists to enhance team skills.
- Executed venipuncture and blood collection procedures in line with established standards.
Phlebotomist
Talecris Plasma Center
Urbana
01.2010 - 10.2011
- Provided excellent customer service while interacting with patients.
- Assisted in the training of new phlebotomists.
- Provided assistance to clinical staff during patient visits.
- Performed venipuncture and other blood collection procedures according to established standards.
Education
EMT
Parkland College
Champaign, IL12-2010
Skills
- Venipuncture and blood collection
- Patient interaction and clinical support
- Training facilitation and customer service
- Quality assurance
- Record keeping
- Patient safety
- Healthcare procedures
- Effective communication
- Attention to detail
- Time management
- Problem solving
- Team collaboration
- Donor screening
- Medical terminology
- Specimen handling
- Blood collection techniques
References
References available upon request.
Timeline
Phlebotomist
Heart of Mary Medical Center
04.2013 - Current
Phlebotomist
Talecris Plasma Center
01.2010 - 10.2011
EMT
Parkland College
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