Brings positive attitude and commitment to continuous learning and growth.
Proven ability to handle multiple tasks effectively and efficiently in fast-paced environments. Recognized for taking proactive approach to identifying and addressing issues, with focus on optimizing processes and supporting team objectives.
Overview
31
31
years of professional experience
Work History
Merchandiser
Jack Flash
05.2020 - Current
Updated pricing and signage to complete product displays and educate customers.
Answered customer questions regarding store merchandise, department information, and pricing.
Monitored store traffic and customer engagement to determine display effectiveness.
Created visual displays to highlight new and featured products.
Monitored and replenished display inventory and restructured according to available stock.
Learned duties for various positions and provided backup at key times.
Membership Manager
Sam's Club
03.2010 - 04.2020
Opened and closed location and monitored shift changes to uphold successful operations strategies and maximize business success.
Recruited, interviewed and hired employees and implemented mentoring program to promote positive feedback and engagement.
Maintained professional demeanor by staying calm when addressing unhappy or angry customers.
Established team priorities, maintained schedules and monitored performance.
Cultivated positive rapport with fellow employees to boost company morale and promote employee retention.
Responsible for the training, performance and evaluation of approximately 50 associates.
Quality Assurance /Data Processing Manager
Wal-Mart Distribution Center
06.1994 - 03.2010
Verified accuracy of data before transcribing.
Used computer software to store and retrieve data.
Managed and organized documents for data entry tasks.
Ensured data entry protocols, rules and regulations were followed.
Ensured compliance with quality standards and procedures to minimize errors and maximize customer satisfaction.
Conducted counts and audits of inventories to identify and resolve discrepancies in records.
Conducted research to address shipping errors and packaging mistakes.
Compared shipping orders and invoices against contents received to verify accuracy.
Education
High School Diploma -
Cloverdale Jr-Sr High School
Cloverdale, IN
06-1989
Skills
Proactive in order to avoid unnecessary issues for customers
Strong organization to enure that all areas are covered completely and in a timely manner
Adaptability and flexibility based on the demands of the business