
Skilled healthcare professional with 3+ years in patient liaison roles, experienced in clinic operations, scheduling, and care coordination. Proficient in collaborating with healthcare teams and experienced in Epic EMR and high-volume front desk settings. Dedicated to enhancing patient communication and education to improve compliance with treatment plans and clinical outcomes. Multilingual in Spanish and Portuguese, facilitating effective communication with diverse patient populations.
Patient Liaison & Care Coordination
Operations, Customer Service & Team Support
Physical Therapist Assistant
Belmont Village Senior Living, 2022–2024
Northwestern Medicine Palos Hospital, 2022
Plymouth Place Skilled Nursing Facility, 2021–2022
Customer Service Manager & Operations Supervisor
Old Town School of Folk Music, 2011–2019
Spanish and Portuguese