Julie Argo
Dekalb
Summary
Enthusiastic and well-organized Administrative professional with solid background in data entry, schedule management, budget tracking/maintenance and customer service. Background in managing complex projects, coordinating team activities, and maintaining project documentation. Strengths include strong leadership, effective communication skills, and the ability to multitask under tight deadlines.
Overview
20
20
years of professional experience
Work History
Project Administrator
Black Box
DeKalb
10.2022 - Current
- Obtained specifications and directed work for construction crews.
- Reported project progress, site problems and labor status to supervisors.
- Implemented onsite safety protocols and procedures and properly trained team members on prevention measures, OSHA 10 certified.
- Processed payroll for 250+ Union Techs.
- Compiled financial documents weekly to track budget/progress.
- Onsite Human Resources for 250+ Union Techs.
- Onboarding/offboarding
- Kept detailed progress records to hit strict deadlines and adjust plans.
- Monitored project performance against established goals and objectives.
- Interfaced with suppliers and vendors to coordinate services required by the project team.
- Defined and monitored personnel and project schedules to ensure on-time project completion.
Patient Service Representative
Northwestern Medical Group
Chicago
02.2022 - 10.2022
- Assisted patients with appointment scheduling and check-in processes.
- Managed patient inquiries and provided accurate information on services offered.
- Processed patient insurance verification and coordinated with billing departments.
New Business Intake Assistant
Engineering Systems, Inc.
Aurora
06.2018 - 02.2022
- Data entry and conduct any necessary research
- Correspond with Administrative Assistants / Engineers to collect all information pertaining to new business matters
- Conflict check all incoming matters
- Correspond with Technical Group Directors all conflict check results so matter decisions can be made
- Processed incoming inquiries and directed them to appropriate departments.
- Collaborated with cross-functional teams to ensure smooth intake processes.
Administrative Assistant
Grease Guard LLC
Naperville
03.2018 - 06.2018
- Complete data entry, track resumes and maintain the applicant tracking system
- Correspond with clients through email, telephone, or postal mail
- Greet incoming customers in a professional manner and provide friendly, knowledgeable assistance
- Answer and quickly redirect up to 40 calls per hour
- Keep reception area clean and neat to give visitors a positive impression of the company
- Answer telephone inquiries from clients, vendors and the public
- Draw up sales quote, and process sales orders
Retail Operations Manager
Ulta
Oswego
10.2014 - 01.2018
- Mentored new sales associates to contribute to the store's positive culture
- Actively pursued personal learning and development opportunities
- Completed all point of sale opening and closing procedures, including counting the contents of the cash register
- Fostered a positive work environment by consistently treating all employees and customers with respect and consideration
- Strategically scheduled team members to maintain optimal staffing levels at all times
- Followed merchandising guidelines to present visually appealing displays
- Supervised and directed all merchandise and shipment processing
Administrative Assistant
Eveready Heating and Sheetmetal
Crestwood
01.2006 - 11.2014
- Managed office supplies, vendors, organization and upkeep
- Performed accounts receivable duties including invoicing, researching chargebacks, discrepancies and reconciliations
- Prepared and distributed payroll for staff of 14
- Corresponded with clients through email, telephone, or postal mail
- Dispatch
- Reception
Server
Garvey's Grill
Oakville
08.2010 - 08.2014
- Demonstrated genuine hospitality while greeting and establishing rapport with guests
- Ensured compliance with relevant regulatory employment rules and standards
- Received frequent customer compliments for going above and beyond normal duties
- Effectively listened to, understood and clarified guest concerns and issues
- Guided guests through menus while demonstrating thorough knowledge of the food, beverages and ingredients
Education
Diploma -
Oakville Senior High School
St Louis, MO01.2007
Skills
- Adaptability
- Effective Time Management
- Fast Learner
- Microsoft Office
- Interpersonal Communication Skills
- Leadership Skills
- Problem Solving Skills
- Project Management Skills
- Multitasking Skills
- Customer Service Skills
- Administrative Support Skills
- Scheduling Skills
- Employee Training & Development
- Documentation management
- Meeting facilitation
- Scheduling and planning
- Attention to detail
- Reliability
- Record keeping
- Worker training
- Hiring and onboarding
References
- Tonya Hardy, 618-518-1736
- Nicole Spalla, 630-310-7122
Timeline
Project Administrator
Black Box
10.2022 - Current
Patient Service Representative
Northwestern Medical Group
02.2022 - 10.2022
New Business Intake Assistant
Engineering Systems, Inc.
06.2018 - 02.2022
Administrative Assistant
Grease Guard LLC
03.2018 - 06.2018
Retail Operations Manager
Ulta
10.2014 - 01.2018
Server
Garvey's Grill
08.2010 - 08.2014
Administrative Assistant
Eveready Heating and Sheetmetal
01.2006 - 11.2014
Diploma -
Oakville Senior High School