Summary
Overview
Work History
Education
Skills
References
Timeline
Generic

Juliano Cupello

Franklin Park

Summary

Hardworking Sales Associate committed to driving high sales in both slow and busy shifts. Organized and patient individual polished in handling customer complaints and replenishing stock. Flexible and outgoing team player commended for demonstrating honesty and integrity with customers, team members and supervisors.

Overview

10
10
years of professional experience

Work History

Plumber

Juliano Cupello Plumbing
Franklin Park
06.2020 - Current
  • Installed plumbing systems in residential and commercial buildings.
  • Operated plumbing tools and equipment under supervision.
  • Conducted routine maintenance of plumbing fixtures and systems.
  • Diagnosed plumbing issues and provided effective solutions.
  • Ensured compliance with safety regulations during plumbing tasks.
  • Tested plumbing systems to identify leaks and repair needs.
  • Located and repaired leaks in water supply lines.
  • Assisted apprentices in developing skills such as soldering pipes and installing valves.

Sales Consultant

CarMax
Schaumburg
11.2015 - 06.2017
  • Engaged customers to understand their needs and recommend appropriate products.
  • Collaborated with team members to develop sales strategies and improve customer service.
  • Managed client relationships to ensure satisfaction and repeat business opportunities.
  • Utilized CRM software to track customer interactions and follow up on leads.
  • Analyzed customer needs and identified solutions to meet their requirements.
  • Developed and maintained relationships with clients to increase sales revenue.
  • Analyzed customer needs and preferences to recommend appropriate products.
  • Performed cold calls to prospective customers to introduce company offerings.
  • Listened to customers to understand needs and refer to optimal services.
  • Negotiated deals and handled complaints or objections.
  • Engaged casual shoppers to provide information about featured products and recommend merchandise, driving sales opportunities.

Education

High School Diploma -

West Leyden High School
Northlake, IL
05-2012

Some College (No Degree) - General Studies

Triton College
River Grove, IL

Skills

  • Customer service
  • Project management
  • Problem solving
  • Attention to detail
  • Team collaboration
  • CRM software proficiency
  • Professional demeanor
  • Friendly and outgoing
  • Sales expertise
  • Multi-tasking strength
  • Client service

References

References available upon request.

Timeline

Plumber

Juliano Cupello Plumbing
06.2020 - Current

Sales Consultant

CarMax
11.2015 - 06.2017

High School Diploma -

West Leyden High School

Some College (No Degree) - General Studies

Triton College

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Juliano Cupello