Summary
Overview
Work History
Education
Skills
References
Timeline
Generic

Julianne Hackler

Chicago

Summary

Corporate Travel Advisor with 7+ years of experience in managing intricate travel arrangements for corporate and leisure clients. Proficient in Global Distribution Systems, including Sabre and Apollo, ensuring efficient itinerary creation and problem resolution. Demonstrated ability to enhance client satisfaction through exceptional service and strategic planning. Ready to contribute expertise to a forward-thinking travel management team.

Overview

9
9
years of professional experience

Work History

Luxury Sales Consultant

Blue Mercury
11.2023 - Current
  • Guided clients in selecting skincare and beauty products tailored to their needs.
  • Maintained attractive displays and replenished stock.
  • Operated POS systems efficiently and resolved customer issues promptly.
  • Monitored stock levels of items and placed orders as needed.
  • Created relationships with clients to ensure repeat business.
  • Assisted customers in purchasing decisions by asking open-ended, probing questions, determining each customer's financial capabilities and needs.

Corporate Travel Advisor

Corporate Travel Management
01.2017 - 01.2025
  • Assisted with booking flights, hotels, rental cars and other reservations.
  • Advised clients on travel destinations, transportation options, accommodations, and activities available at their destination.
  • Created itineraries tailored to each customer's individual needs and preferences.
  • Monitored changes in flight schedules or hotel availability due to weather conditions or other factors that could affect travel plans.
  • Ensured confidentiality while handling sensitive customer payment information.
  • Maintained strong client relationships through dedicated service and effective problem-solving.
  • Monitored and cleared daily queues and emails to uphold quality control standards.

Education

Some College (No Degree) -

Metropolitan Community College
Bellevue, NE

Skills

  • Sabre Red and Apollo systems
  • Problem solving
  • Relationship building
  • Customer service and support
  • Communication and interpersonal skills
  • Microsoft Outlook
  • Time management
  • Flexibility and problem solving
  • Attention to detail
  • Organization and decision making

References

Available upon request.

Timeline

Luxury Sales Consultant

Blue Mercury
11.2023 - Current

Corporate Travel Advisor

Corporate Travel Management
01.2017 - 01.2025

Some College (No Degree) -

Metropolitan Community College
Julianne Hackler