Summary
Overview
Work History
Education
Skills
Languages
Timeline
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Juliana M. McBride

Chicago

Summary

I possess a history of being an effective team member, with a full understanding of customer service. I deliver quality work in an efficient, timely manner. I am looking to find my place in a cohesive, challenging environment that will allow me to explore my creativity and grow my career. I possess proficiency in medical terminology and am flexible in fast-paced environments, dedicated to enhancing patient experiences and ensuring compliance with treatment plans.

Overview

7
7
years of professional experience

Work History

Medical Assistant

Mia Aesthetics
Chicago
05.2023 - Current
  • Register patients, and coordinate the scheduling of appointments, including appointment confirmation calls, checking in and out at the time of the appointment, and collecting related paperwork.
  • Perform pre- and post-operative check-ins with patients, ensuring patient compliance with prescribed treatment plans, and providing educational materials and instructions as needed.
  • Assisted physicians with patient care by taking vital signs, patient histories and preparing patients for examinations.
  • Process payment collection, and maintain accurate billing records.
  • Field inquiries from patients, staff, and others related to the practice.
  • Discharger and transporter of patients, once surgery and recovery times are complete.
  • Support the medical team during patient consultations and treatments.
  • Help prepare examination rooms, ensure cleanliness and organization, keep examination rooms stocked with necessary supplies, and prepare for incoming patients.
  • Handle inventory management for medical supplies and equipment usage.

Cashier, Ambassador, Online Processor

Dicks Sporting Goods
Niles
10.2018 - 05.2023
  • Provided excellent customer service during the shopping and checkout processes.
  • Assisted in training new cashiers on operational procedures and systems.
  • Operated cash register efficiently and accurately, processed payments by cash, check, credit card, gift card or automatic debit.
  • Provided excellent customer service by addressing inquiries and concerns promptly.
  • Effectively organized and completed online orders in an efficient and timely manner.
  • Maintained clean and organized checkout area for optimal shopping experience.

Clinical Rotation Phlebotomist

West Suburban Hospital Medical Center
Oak Park
06.2022 - 07.2022
  • Collected blood samples from patients using proper phlebotomy techniques.
  • Collected various specimens, including blood, urine, and stool samples, and processed samples from inpatient critical care and outpatient environments.
  • Processed laboratory requisitions and ensured accurate labeling of specimens.

Education

Some College (No Degree) - Phlebotomy Certificate

Oakton Community College
Des Plaines, IL
07-2022

Some College (No Degree) - General Education Curriculum

Aurora University
Aurora, IL
05-2021

Skills

  • Understanding of medical safety and lab procedures
  • Knowledge of medical terminology
  • Fluent in Spanish
  • Excellent communication skills
  • Excellent customer service
  • Team-oriented in a fast-paced environment
  • Organized
  • Flexible
  • Leadership
  • Proficient in Microsoft online
  • Patient registration
  • Appointment scheduling
  • Clinical documentation
  • Professional bedside manner
  • Patient assessments

Languages

Spanish
Professional

Timeline

Medical Assistant

Mia Aesthetics
05.2023 - Current

Clinical Rotation Phlebotomist

West Suburban Hospital Medical Center
06.2022 - 07.2022

Cashier, Ambassador, Online Processor

Dicks Sporting Goods
10.2018 - 05.2023

Some College (No Degree) - Phlebotomy Certificate

Oakton Community College

Some College (No Degree) - General Education Curriculum

Aurora University

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Juliana M. McBride