Julian Hernandez
Chicago
Summary
Reliable and bilingual professional with experience across delivery services, armored courier operations, security, retail, and food service. Known for attention to detail, excellent customer service, and the ability to perform well under pressure. Skilled in handling cash, organizing workflows, and collaborating with team members.
Professional delivery expert with reliable track record in managing delivery routes and customer interactions. Known for attention to detail and ability to handle changing schedules. Collaborative team player with focus on achieving results and adapting to new challenges.
Experienced with navigating complex delivery routes and ensuring timely deliveries. Utilizes strong organizational skills to manage multiple tasks and adapt to changing priorities. Track record of maintaining high standards of customer service and efficiency.
Overview
9
9
years of professional experience
1
1
Certification
Work History
Delivery Courier
FedEx Express
11.2023 - 04.2025
- Delivered packages accurately and on time following optimized routes.
- Obtained delivery confirmations and handled time-sensitive items with care.
- Provided professional customer service and maintained delivery logs.
- Ensured timely and accurate delivery of packages within designated routes.
- Operated delivery vehicles while adhering to safety protocols and regulations.
- Managed package tracking systems to provide real-time updates to customers.
Armored Courier
Loomis Armored US
03.2022 - 11.2023
- Transported cash, coin, and valuables securely in armored vehicles.
- Performed accurate inventory counts and followed chain-of-custody procedures.
- Serviced ATMs and retail locations while maintaining strict security standards.
- Delivered time-sensitive packages, ensuring adherence to safety protocols and company guidelines.
- Operated advanced logistics software for tracking deliveries and optimizing routes.
- Trained new couriers on best practices, enhancing team performance and service quality.
- Coordinated with team members to streamline parcel handling and improve operational efficiency.
- Managed inventory of delivery supplies, minimizing shortages and maintaining readiness.
Security Officer
Allied Universal
09.2021 - 03.2022
- Monitored entrances, exits, and surveillance systems at commercial properties.
- Responded to emergencies and wrote detailed incident reports.
- Maintained a professional presence to deter unlawful activity.
- Monitored premises to ensure safety and security of personnel and property.
- Conducted regular patrols and inspections to identify potential hazards or security breaches.
General Merchandise Associate / Cashier
Target
09.2019 - 09.2021
- Operated registers, processed sales, and assisted customers in-store.
- Restocked and organized merchandise on sales floor and in the backroom.
- Worked with team members to support smooth store operations.
- Managed inventory levels to ensure product availability and minimize stock discrepancies.
- Trained new team members on operational procedures and customer service standards.
- Implemented merchandising strategies to enhance product visibility and drive sales.
Cashier / Grill Cook
Burger King
06.2016 - 09.2019
- Prepared food on the grill and handled drive-thru and counter transactions.
- Maintained cleanliness and efficiency in high-paced kitchen settings.
- Trained new employees on proper safety and food-handling procedures.
- Processed customer transactions efficiently using point-of-sale systems.
- Maintained accurate cash drawer and balanced registers at shift end.
- Provided exceptional customer service, resolving inquiries and complaints promptly.
Package Handler
FedEx:Ground
11.2018 - 04.2019
- Sorted and organized packages for efficient processing and delivery.
- Operated material handling equipment to move packages safely within the facility.
- Maintained cleanliness and organization of work areas to enhance productivity.
- Collaborated with team members to meet daily shipping and receiving goals.
Education
HVAC Certification - HVAC
HVAC Technical Institute
Chicago, IL01.2020
High School Diploma - undefined
UNO Academy High School
Chicago, IL06.2017
Skills
- Bilingual (English & Spanish)
- Customer Service
- Cash Handling
- Team Collaboration
- Security & Safety Protocols
- Route Planning
- Inventory Management
- Problem Solving
Certification
- Class C Driver
- 10-Hour OSHA Construction Safety and Health
- 40-Hour Armed/Unarmed Security Training (PERC Card)
- FOID & CCL Holder
Languages
English – Native or Bilingual
Spanish – Native or Bilingual
Timeline
Delivery Courier
FedEx Express
11.2023 - 04.2025
Armored Courier
Loomis Armored US
03.2022 - 11.2023
Security Officer
Allied Universal
09.2021 - 03.2022
General Merchandise Associate / Cashier
Target
09.2019 - 09.2021
Package Handler
FedEx:Ground
11.2018 - 04.2019
Cashier / Grill Cook
Burger King
06.2016 - 09.2019
High School Diploma - undefined
UNO Academy High School
HVAC Certification - HVAC
HVAC Technical Institute