Julia Schied
Yoyo’s Wonderland
Oak Forest
2
years of professional experience
Results-driven individual with a focus on client satisfaction and attention to detail. Experienced in managing cash transactions and fostering teamwork to enhance store operations during peak hours.
Work History
Customer Service Cashier
5 Months- Assisted customers with inquiries and product selections to enhance their shopping experience.
- Assisted customers with inquiries and product selections to enhance their experience
- Trained new staff on cash handling procedures and customer service protocols effectively.
- Processed customer orders and accurately handled payment transactions.
- Resolved customer complaints and maintained clean and tidy checkout area.
- Maintained accurate cash register balances through diligent record-keeping practices.
- Collaborated with team members to ensure smooth store operations during peak hours.
Water Safety Instructor
1 Year 3 Months- Instructed swimming techniques to children, enhancing their water safety skills and confidence.
- Assisted in maintaining facility cleanliness and equipment readiness, supporting a safe learning environment for students.
- Monitored student progress, providing constructive feedback to improve swimming abilities and safety awareness.
- Conducted safety drills and emergency response training, ensuring preparedness in aquatic environments.
- Engaged with students through interactive activities, fostering a positive atmosphere that encourages participation and enjoyment in swimming lessons.
- Instructed students in water safety techniques.
- Demonstrated basic to advanced swim techniques and breathing exercises.
- Followed federal and state water safety rules throughout activities.
- Maintained a safe and clean aquatic environment, ensuring optimal learning conditions for students of all ages.
- Established strong rapport with students and parents alike, fostering a positive learning environment within the pool facility.
- Provided ongoing feedback to students regarding their performance improvements throughout the course duration.
- Maintained knowledge and certification of first aid and CPR.
- Collaborated with parents regarding youth swim goals and planned course path.
- Served as a positive role model for students, demonstrating exceptional swimming skills and adherence to safety practices at all times.
Education
High School Diploma
- 4.2 GPA
- Relevant Coursework: finance & entrepreneurship
Skills
Cash handling
Cash register operation
Payment processing
POS system operation
Check processing
Refund handling
Customer service
Customer inquiries
Customer-centric approach
Issue resolution
Product knowledge
Merchandise restocking
Attention to detail
Basic math
Organization
Composure
Teamwork
Cooperative attitude
Client relations
Client relationship management
Problem-solving
Customer assistance
Phone etiquette
Client satisfaction
Relationship management
Team collaboration
Timeline
Customer Service Cashier
Yoyo’s Wonderland
03.2026 - CurrentRead More
Water Safety Instructor
Aqua-tots Swim Schools
11.2024 - 02.2026Read More
Oak Forest High School
High School Diploma
Read More