Summary
Overview
Work History
Education
Skills
Timeline
Generic

Julia Mercado

Hoffman Estates

Summary

Pharmacy professional with focus on accuracy and patient care. Adept at medication preparation and inventory management, contributing to efficient pharmacy operations. Strong emphasis on team collaboration and adaptability to changing demands, ensuring reliable and flexible support.

Experienced with swim instruction, emphasizing safety and skill development. Utilizes tailored lesson plans to meet needs of diverse learners. Track record of effective communication and fostering supportive, inclusive environment.

Overview

6
6
years of professional experience

Work History

Pharmacy Technician

Jewels Osco
08.2022 - Current
  • Answered incoming phone calls and addressed questions from customers and healthcare providers.
  • Stocked, labeled, and inventoried medication to keep accurate records.
  • Enhanced pharmacy workflow by assisting pharmacists with medication dispensing, labeling, and packaging.
  • Calculated dosage, filled prescriptions, and prepared prescription labels with absolute accuracy.
  • Solved customer problems in-person or over telephone by providing assistance with placing orders, navigating systems, and locating items.

Swim Instructor

Elk Grove Park District
04.2019 - 05.2021
  • Taught daily swim instruction to students varying in ages and skill levels.
  • Maintained CPR, First Aid, and lifeguard certifications to ensure preparedness for emergency situations during lessons.
  • Promoted a fun learning environment through engaging activities and games designed to reinforce essential swimming skills.
  • Improved swimmer confidence by providing consistent positive reinforcement and constructive feedback on technique.
  • Took notes strengths and weaknesses of each child in class to track progress.
  • Addressed behavioral issues promptly using a fair and consistent approach, fostering a respectful learning environment for all participants.

Education

High School Diploma -

Elk Grove High School
Elk Grove Village, IL
05-2021

Skills

  • Problem-solving skills
  • Team collaboration
  • Customer service
  • Patience and empathy
  • Creative thinking
  • Professionalism and punctuality
  • Adaptability and dependability
  • Swimming and water safety
  • Age-appropriate lessons
  • Answering customer questions
  • Patient confidentiality

Timeline

Pharmacy Technician

Jewels Osco
08.2022 - Current

Swim Instructor

Elk Grove Park District
04.2019 - 05.2021

High School Diploma -

Elk Grove High School

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Julia Mercado