Summary
Overview
Work History
Education
Skills
Timeline
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Julia DeFrenza

River Grove,IL

Summary

My name is Julia DeFrenza, I am an experienced hardworking and reliable individual, I learn quickly and do well in fast paced environments.

Overview

8
8
years of professional experience

Work History

Delivery Driver

Amazon
Melrose Park, IL
10.2025 - 03.2026
  • Delivered packages efficiently while adhering to safety protocols and traffic regulations.
  • Navigated designated routes using GPS systems, optimizing delivery times.
  • Maintained accurate records of deliveries and customer interactions for quality assurance.
  • Communicated effectively with customers, ensuring satisfaction and addressing inquiries promptly.

Shift Lead

Potbelly
Rosemont, IL
10.2024 - 11.2025
  • Supervised daily operations to ensure efficient service and high-quality food preparation.
  • Trained and mentored new team members on operational standards and customer service excellence.
  • Implemented inventory management practices to minimize waste and optimize stock levels.
  • Coordinated shift schedules to maintain adequate staffing for peak hours and enhance productivity.

Package Handler

Wharehouse
Skokie, IL
12.2022 - 01.2023
  • Sorted, labeled, and organized shipments for optimal storage and retrieval.
  • Maintained accurate inventory records using warehouse management systems.
  • Collaborated with team members to ensure timely order fulfillment and shipping processes.
  • Monitored package quality to ensure compliance with company standards before shipment.

Deli Clerk

Jewel Osco
Franklin Park
09.2021 - 12.2022
  • Maintained cleanliness and organization of deli counter to enhance customer experience.
  • Assisted customers in selecting products, providing recommendations based on preferences.
  • Prepared and packaged deli items according to food safety standards and quality guidelines.

Theatre Team Member

Cinemark
Melrose Park, IL
03.2020 - 02.2021
  • Provided exceptional customer service, ensuring positive guest experiences and satisfaction.
  • Operated point-of-sale systems accurately, processing transactions efficiently during peak hours.
  • Collaborated with team members to maintain cleanliness and organization of theater environments.
  • Handled guest inquiries and complaints professionally, resolving issues to uphold company standards.
  • Kept work areas clean, organized, and safe to promote efficiency and team safety.

Cahier/Cook

Katz Gyros
Franklin Park
09.2018 - 03.2020
  • Processed customer transactions efficiently using point-of-sale systems.
  • Maintained accurate cash drawer through diligent reconciliation practices.
  • Provided exceptional customer service, addressing inquiries and resolving issues promptly.
  • Prepared and cooked meals in accordance with established recipes and dietary guidelines.
  • Monitored food safety practices, ensuring compliance with health regulations and standards.

Education

High School Diploma -

East Leyden
Franklin Park, IL

Skills

  • Positive attitude
  • Customer service
  • Teamwork and collaboration
  • Time management
  • Dependable and reliable
  • Problem-solving
  • Adaptability and flexibility
  • Leadership

Timeline

Delivery Driver

Amazon
10.2025 - 03.2026

Shift Lead

Potbelly
10.2024 - 11.2025

Package Handler

Wharehouse
12.2022 - 01.2023

Deli Clerk

Jewel Osco
09.2021 - 12.2022

Theatre Team Member

Cinemark
03.2020 - 02.2021

Cahier/Cook

Katz Gyros
09.2018 - 03.2020

High School Diploma -

East Leyden
Julia DeFrenza