Julia Costello
Normal
Summary
Highly adaptable and customer-focused professional with 5 years of experience across various service industries, including cashiering, hairstyling, barista duties, and lifeguarding. Proven ability to provide exceptional service, manage transactions efficiently, and ensure customer satisfaction in fast-paced environments. Skilled in communication, problem-solving, and maintaining safety standards, with a strong commitment to creating positive and memorable experiences for every customer.
Overview
5
5
years of professional experience
2027
2027
years of post-secondary education
Work History
Hair stylist
Hue salon and extensions bar
Shorewood
01.2025 - Current
- Consulted with clients to determine desired hairstyles and treatments.
- Performed various hair cutting, coloring, and styling techniques for diverse clients.
- Maintained cleanliness and organization of workstations and salon equipment.
- Participated in ongoing education to stay current with industry trends and techniques.
- Greeted customers, answered phones and booked appointments.
- Maintained cleanliness of work station by sanitizing tools and equipment between uses.
- Provided consultations to clients about their desired hairstyle and hair care needs.
Lifeguard
YMCA
Morris
12.2024 - Current
- Monitored pool area for safety and compliance with health regulations.
- Administered first aid and CPR during emergency situations as needed.
- Enforced pool rules to maintain a safe environment for all patrons.
Barista
Starbucks
Coal City
09.2024 - 02.2025
- Prepared high-quality espresso drinks according to standardized recipes.
- Maintained cleanliness and organization of the service area and equipment.
- Provided exceptional customer service by engaging with customers and addressing needs.
- Operated point-of-sale system for accurate order taking and payment processing.
- Trained new baristas on drink preparation techniques and store procedures.
Hair stylist
Designing image salon
Morris
09.2023 - 01.2025
- Styled hair according to client preferences and current trends.
- Consulted with clients to determine desired hairstyles and treatments.
- Maintained cleanliness and organization of salon tools and workstations.
- Educated clients on hair care products and maintenance techniques.
- Collaborated with team members to ensure smooth salon operations.
- Assisted in training junior stylists on techniques and customer service skills.
Food Delivery Driver
Jimmy John’s
Morris
03.2024 - 09.2024
- Delivered sandwiches and other menu items to customers efficiently.
- Ensured accurate order fulfillment and timely deliveries to enhance customer satisfaction.
- Maintained cleanliness of delivery vehicle and adhered to safety standards.
Lifeguard
Goose lake beach association
Morris
05.2020 - 08.2024
- Monitored pool areas to ensure safety of all patrons.
- Enforced pool rules and regulations to promote a safe environment.
- Responded to emergencies with lifeguard techniques and first aid knowledge.
Barista/Cashier
Everest custard and boba tea
Morris
08.2022 - 02.2024
- Prepared specialty drinks following established recipes and customer preferences.
- Maintained cleanliness and organization of the workspace throughout shifts.
- Operated espresso machines and blenders to create high-quality beverages.
- Handled cash registers and processed transactions accurately during busy periods.
Swim Instructor
Goose lake beach association
Morris
05.2021 - 08.2022
- Instructed swim lessons for various age groups and skill levels.
- Developed personalized lesson plans to meet individual student needs.
- Assessed swimming skills and provided constructive feedback to students.
Lifeguard/Assistant Swim Instructor
Morris community pool
Morris
05.2020 - 08.2022
- Monitored pool area for safety and adherence to rules.
- Responded swiftly to emergencies and provided first aid when needed.
- Educated patrons on water safety and proper swimming techniques.
- Assisted in training new lifeguards on safety protocols and emergency procedures.
- Monitored swimmers to ensure safety in the pool area.
- Performed emergency rescues when necessary.
Cashier
Walmart
Morris
03.2022 - 07.2022
- Processed customer transactions efficiently at point of sale.
- Handled cash, credit, and debit transactions accurately.
- Assisted customers with product inquiries and store navigation.
- Operated store equipment, including cash registers and scanners.
- Collaborated with team members to ensure smooth store operations.
Education
Coal City High School
Coal City, ILCosmetology License - Cosmetology
Franklin Cosmetology Institute
Morris, IL 08.2022 - 05.2024
Skills
- Hair coloring
- Hair cutting
- Client consultation
- Hair styling techniques
- Cash register operation
- Customer inquiries
- Payment processing
- Customer relationship management
- Time management
- Team collaboration
- Safety compliance
- Training techniques
- Problem solving
- Effective communication
- Attention to detail
- Conflict resolution
- CPR certification
- First aid administration
- Pool safety enforcement
- Risk assessment
- Emergency response techniques
Timeline
Hair stylist
Hue salon and extensions bar
01.2025 - Current
Lifeguard
YMCA
12.2024 - Current
Barista
Starbucks
09.2024 - 02.2025
Food Delivery Driver
Jimmy John’s
03.2024 - 09.2024
Hair stylist
Designing image salon
09.2023 - 01.2025
Barista/Cashier
Everest custard and boba tea
08.2022 - 02.2024
Cosmetology License - Cosmetology
Franklin Cosmetology Institute
08.2022 - 05.2024
Cashier
Walmart
03.2022 - 07.2022
Swim Instructor
Goose lake beach association
05.2021 - 08.2022
Lifeguard
Goose lake beach association
05.2020 - 08.2024
Lifeguard/Assistant Swim Instructor
Morris community pool
05.2020 - 08.2022
Coal City High School