Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
6
6
years of professional experience
2020
2020
years of post-secondary education
1
1
Certification
Work History
Pet Groomer
Pet Supplies Plus
Morton Grove
08.2025 - Current
Groomed pets using clippers, scissors, and brushes to ensure cleanliness.
Assessed pet behavior and needs to provide personalized grooming services.
Maintained a clean and organized grooming station for safety and efficiency.
Communicated with pet owners about grooming options and care recommendations.
Followed safety protocols to protect pets during grooming sessions.
Educated customers on proper home care techniques such as brushing, bathing and nail trimming between visits.
Assessed animals for injury and illness.
Operations Supervisor
The Home Depot
Glenview
11.2022 - Current
Supervised daily operations and ensured team compliance with safety protocols.
Managed inventory levels and coordinated product restocking for efficient workflows.
Trained new employees on operational procedures and customer service standards.
Monitored team performance and provided feedback to enhance productivity.
Facilitated communication between departments to address operational challenges effectively.
Provided support to other departments as needed to meet organizational goals.
Identified areas of improvement and developed strategies to increase efficiency.
Conducted regular meetings with staff members to discuss any issues or concerns they may have had.
Developed strong relationships with customers through excellent customer service practices.
Lead Key Holder
Sherwin Williams Co
Niles
08.2019 - 11.2022
Assisted customers with product selection and inquiries.
Managed inventory levels and organized stockroom efficiently.
Trained new employees on store operations and customer service standards.
Operated point-of-sale systems for transactions and returns smoothly.
Maintained store appearance by organizing displays and cleaning areas regularly.
Collaborated with management to implement promotional displays effectively.
Assisted in the training of new key holders and staff members on company policies and procedures.
Managed inventory levels through cycle counts and physical inventories as needed.
Monitored cash handling, replenishment, merchandising, stockroom organization and other operational processes to ensure compliance with company standards.
Education
William Howard Taft High School
Chicago, IL
Skills
Friendly and outgoing
Leadership skills
Adaptable
Excellent customer service
Effective communication
Patience with animals
Professionalism
Honest and dependable
Time management
Relationship building
Certification
Professional Pet Groomer through Paragon Grooming School
Accomplishments
Rising Star Award through Paragon Pet Grooming School