Summary
Overview
Work History
Education
Skills
Languages
Certification
Office Skills
Timeline
Generic

Julia Castro

Chicago

Summary

Dynamic Human Resources Manager with a proven track record, excelling in employee relations and benefits administration. Expert in enhancing workplace culture through effective onboarding and training programs, while resolving conflicts and driving employee engagement initiatives. Committed to maintaining compliance and fostering a positive work environment.

Overview

15
15
years of professional experience
1
1
Certification

Work History

Human Resources Manager II

Cintas
Chicago
03.2025 - Current

This position is covering for a PLOA - Looking for a Full-Time Permanent position

  • identified, screened and interviewed potential employees.
  • Created job postings, tracked applicants and maintained applicant database.
  • Encouraged open communications, promoting positive and pro-employee work environment.
  • Held exit interviews and documented information discussed with employees.
  • Facilitated communication between management and staff by conducting regular meetings to discuss concerns or suggestions.
  • Resolved conflicts between different departments or personnel using sound judgment to maintain a harmonious work environment.
  • Investigated employee relations matters through interviews with involved parties to ensure a fair resolution.
  • Scheduled meetings with employees to address concerns and grievances.
  • Handled employee discipline and termination to address policy infractions.
  • Launched wellness plans to reduce stress, boost morale and increase productivity.
  • Coordinated onboarding processes for new employees, ensuring smooth transitions.
  • Managed employee records using HR information systems for accurate data tracking.
  • Facilitated employee engagement initiatives to promote workplace culture and morale.
  • Responded to employee inquiries regarding policies and benefits with clear information.
  • Collaborated with management on performance evaluations and feedback processes.
  • Maintained compliance with labor laws and regulations through regular audits and reviews.
  • Handled sensitive employee and company information with highest level of confidentiality and discretion.
  • Maintained employee records in accordance with company policy and applicable legal requirements.
  • Organized orientation sessions for new hires and provided them with onboarding information.
  • Helped with employee transfers and referrals.

Human Resource Liaison

Sciaky, Inc.
Chicago
12.2010 - 03.2025
  • Coordinated employee onboarding processes and ensured smooth transitions for new hires.
  • Assisted in organizing training sessions to enhance employee skills and knowledge.
  • Managed employee records and maintained up-to-date information in HR systems.
  • Supported recruitment efforts by scheduling interviews and communicating with candidates.
  • Facilitated communication between employees and management regarding HR policies.
  • Conducted exit interviews to gather feedback from departing employees.
  • Helped administer benefits programs and addressed employee inquiries about options.
  • Coordinated employee training programs and workshops.
  • Created reports related to staffing metrics such as headcounts, turnover rates and time-to-fill positions.
  • Conducted employee onboarding, including new hire orientations and paperwork completion.
  • Assisted in recruitment efforts such as job postings, resume reviews, interviews, reference checks and job offers.
  • Audited payroll processes to ensure accuracy of paychecks and deductions.
  • Processed workers' compensation claims in accordance with company procedures.
  • Managed benefit programs including health insurance, retirement plans and vacation policies.
  • Evaluated requests for leaves of absence according to established guidelines.
  • Ensured compliance with all federal, state and local laws governing employment practices.
  • Responded to inquiries from internal staff regarding benefits administration or policy interpretation.
  • Provided guidance on disciplinary action when necessary including warnings or terminations.
  • Provided essential support to address individual HR needs of employees.
  • Conducted background checks and orientation, coordinating new employee onboarding process.
  • Maintained human resources records by processing applications and resumes.
  • Developed incentives to drive employee retention and improve work culture.
  • Coordinated employee recognition programs to boost morale and reward outstanding performance.
  • Interviewed job applicants to obtain information on work history, education or job skills.
  • Scheduled or conducted new employee orientations.

Education

Associate of Science -

City Colleges of Chicago
Chicago, IL

Skills

  • Employee relations
  • Benefits administration
  • Training coordination
  • New employee orientation
  • Orientation preparation
  • Post-hire check-ins
  • Training programs
  • Benefits and compensation management
  • Performance appraisal
  • Recordkeeping
  • Employee engagement
  • Conflict resolution
  • Candidate sourcing
  • Records management
  • Exit interviews
  • Background checks
  • Recruitment
  • Payroll administration
  • Employee onboarding

Languages

Spanish
Full Professional

Certification

  • Meticulous Hiring Certificate
  • HR Recruiting and Onboarding Assessment
  • HR Data Management Assessment
  • HR Disability Solutions
  • LOA Training
  • Corporate Culture

Office Skills

  • Matrix
  • PartnerConnect
  • ADP Work Force Now
  • ICIMS
  • Powerpoint
  • Word
  • Excel

Timeline

Human Resources Manager II

Cintas
03.2025 - Current

Human Resource Liaison

Sciaky, Inc.
12.2010 - 03.2025

Associate of Science -

City Colleges of Chicago
Julia Castro