Juley Chacko
Niles
Summary
Dynamic Patient Care Coordinator with extensive experience at Edward Hines Jr. VA Hospital. Skilled in developing effective discharge plans and reducing readmissions. Licensed in Illinois and ACLS certified, I excel in critical thinking and collaboration, leveraging advanced documentation tools to enhance patient outcomes and ensure continuity of care.
Overview
33
33
years of professional experience
1
1
Certification
Work History
Patient Care Coordinator
Edward Hines Jr. VA Hospital
06.2023 - Current
- Conduct comprehensive patient assessments to identify discharge needs, barriers, and resources for veterans transitioning to the next level of care.
- Collaborate daily with physicians, nurses, social workers, and the interdisciplinary team to develop and implement sage discharge plans.
- Maintain continuous communication with providers to address barriers, reduce hospital readmissions, and improve continuity of care.
- Leverage CPRS, VISTA, and Microsoft Office tools to ensure timely documentation and coordination.
- Utilize in-depth knowledge of VA resources to connect patients with appropriate support services.
Registered Nurse - Neuro/Cardiac Telemetry Unit
Edward Hines Jr. VA Hospital
02.2021 - 06.2023
- Utilized critical thinking skills to deliver direct nursing care for neurological, cardiac, and medically complex patients on a 25-bed telemetry unit prioritizing interventions based on patients' acuity levels and individual needs.
- Functioned as both staff and resource nurse; provided infusions, transfusions, and post-catheterization monitoring.
- Advocated for patients facing complex social and financial challenges impacting care and discharge.
- Served as Restraint Facilitator, providing staff education, policy guidance, and documentation audits.
- Oriented and mentored new nurses; collaborated with physicians during multidisciplinary rounds to enhance discharge safety and care planning.
Registered Nurse - Telemetry Unit
Rush North Shore Hospital
05.1998 - 02.2004
- Collaborated with interdisciplinary teams for optimal patient treatment plans, leading to better overall health outcomes.
- Assisted in the development of policies and procedures for the telemetry unit, ensuring compliance with regulatory guidelines and maintaining high standards of patient care.
- Managed complex patients with multiple comorbidities by developing individualized care plans in collaboration with the interdisciplinary team.
- Enhanced patient outcomes by providing compassionate and skilled nursing care in a 25-bed telemetry unit.
- Served as Charge Nurse and preceptor for new staff, ensuring adherence to clinical standards.
Clinician II - Medical/Surgical Unit
Louis Weiss Memorial Hospital
02.1996 - 06.1998
- Delivered care for acutely ill and medically complex patients on a 34-bed general medical-surgical unit.
- Performed advanced nursing procedures including IV therapy, central/PICC line access, TPN administration, wound care, and pain management.
- Rotated into Charge Nurse and Float Pool roles; provided patient/family education and multidisciplinary support.
Certified Nursing Assistant
Bethany Terrace Nursing Home
06.1992 - 02.1996
- Provided high-quality personal care services such as bathing, grooming, dressing, and feeding to ensure patient dignity.
- Assisted patients with daily living activities for enhanced comfort and wellbeing.
- Checked patient vitals such as temperature, blood pressure, and blood sugar levels.
- Maintained a clean, safe environment by sanitizing surfaces, changing linens, and disposing of waste properly.
Certified Nursing Assistant - Oncology Unit
Edgewater Hospital
12.1993 - 12.1995
- Answered call lights and supported patient comfort and safety by adjusting bed rails and equipment.
- Improved patient care quality by monitoring and recording vital signs, fluid intake, and output.
- Promoted good oral and personal hygiene by aiding patients with shaving, bathing, and teeth brushing.
- Reduced fall incidents by implementing safety measures like bed alarms and proper positioning techniques.
Education
Nursing
George Williams College of Aurora University
Aurora, ILDiploma - Nursing
Ravenswood Hospital Henry Kutsch School of Nursing
Chicago, ILBasic Nurse Assistant Certificate - Nursing
Oakton Community College
Des Plaines, ILSkills
- Acute Care Nursing -Neurology & Cardiac Telemetry - Patient Assessment
- Discharge Planning & Case Management - Interdisciplinary Collaboration
- IV Therapy, Transfusions, Post-Op Care - Wound & Pain Management
- Patient Advocacy & Education - Staff Training & Mentorship
- CPRS, VISTA, Microsoft Office Suite (Outlook, Teams, Word, Excel)
Certification
- Illinois Nursing License
- ACLS Certification
- BLS (CPR)
Timeline
Patient Care Coordinator
Edward Hines Jr. VA Hospital
06.2023 - Current
Registered Nurse - Neuro/Cardiac Telemetry Unit
Edward Hines Jr. VA Hospital
02.2021 - 06.2023
Registered Nurse - Telemetry Unit
Rush North Shore Hospital
05.1998 - 02.2004
Clinician II - Medical/Surgical Unit
Louis Weiss Memorial Hospital
02.1996 - 06.1998
Certified Nursing Assistant - Oncology Unit
Edgewater Hospital
12.1993 - 12.1995
Certified Nursing Assistant
Bethany Terrace Nursing Home
06.1992 - 02.1996
Nursing
George Williams College of Aurora University
Diploma - Nursing
Ravenswood Hospital Henry Kutsch School of Nursing
Basic Nurse Assistant Certificate - Nursing
Oakton Community College
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