Summary
Overview
Work History
Education
Skills
Timeline
Generic

Judith Vigliaturo

FARMER CITY

Summary

Proven track record in enhancing customer satisfaction, demonstrated during tenure at Long Motors and Disney Direct Marketing. Expert in data entry proficiency and adept at managing high-pressure situations, ensuring swift resolution of customer inquiries. Achieved significant improvements in service delivery by leveraging guest services expertise and contributing to a positive and efficient work environment.

Overview

26
26
years of professional experience

Work History

Crew Member

Subway
08.2024 - Current
  • Worked front counter, drive-thru and other areas.
  • Took orders, prepared meals, and collected payments.
  • Demonstrated strong multitasking abilities, handling multiple orders simultaneously without compromising quality or efficiency.
  • Worked well with teammates and accepted coaching from management team.
  • Collaborated with team members to complete orders.
  • Improved customer satisfaction by providing friendly and efficient service at the register.
  • Cleaned and maintained all areas of restaurant to promote clean image.
  • I returned to work at Subway on August 7, 2025

Crew Member

Subway
08.2024 - Current
  • Worked front counter, drive-thru and other areas.
  • Took orders, prepared meals, and collected payments.
  • Demonstrated strong multitasking abilities, handling multiple orders simultaneously without compromising quality or efficiency.
  • Worked well with teammates and accepted coaching from management team.
  • Collaborated with team members to complete orders.
  • Improved customer satisfaction by providing friendly and efficient service at the register.
  • Cleaned and maintained all areas of restaurant to promote clean image.
  • I returned to work at Subway on August 7, 2025

Customer Service Cashier

Schlotzsky's Deli
07.2020 - 11.2020
  • Maintained a clean and organized workspace, promoting a welcoming environment for customers.
  • Handled high-pressure situations calmly, maintaining composure during busy periods or difficult interactions.
  • Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
  • Processed customer orders and accurately handled payment transactions.
  • Resolved customer complaints and maintained clean and tidy checkout area.
  • I returned to work at Subway on August 7, 2025

Workamper

Resorts and Campgrounds
09.2009 - 04.2020
  • Completed paperwork, recognizing discrepancies and promptly addressing for resolution.
  • Worked effectively in fast-paced environments.
  • Gained extensive knowledge in data entry, analysis and reporting.
  • Strengthened communication skills through regular interactions with others.
  • Developed and maintained courteous and effective working relationships.
  • Learned and adapted quickly to new technology and software applications.
  • Proven ability to learn quickly and adapt to new situations.
  • Worked well in a team setting, providing support and guidance.
  • Self-motivated, with a strong sense of personal responsibility.
  • Worked flexible hours across night, weekend, and holiday shifts.
  • Paid attention to detail while completing assignments.
  • Managed time efficiently in order to complete all tasks within deadlines.
  • Passionate about learning and committed to continual improvement.

Customer Service Representative

Long Motors, Disney Direct Marketing
03.1999 - 09.2009
  • Updated account information to maintain customer records.
  • Answered constant flow of customer calls with minimal wait times.
  • Answered customer telephone calls promptly to avoid on-hold wait times.
  • Responded to customer requests for products, services, and company information.
  • Offered advice and assistance to customers, paying attention to special needs or wants.
  • Maintained customer satisfaction with forward-thinking strategies focused on addressing customer needs and resolving concerns.
  • Participated in team meetings and training sessions to stay informed about product updates and changes.
  • Processed customer service orders promptly to increase customer satisfaction.
  • Developed customer service policies and procedures to meet and exceed industry service standards.
  • Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
  • Handled customer inquiries and suggestions courteously and professionally.
  • Promoted superior experience by addressing customer concerns, demonstrating empathy, and resolving problems swiftly.
  • Met customer call guidelines for service levels, handle time and productivity.
  • Responded proactively and positively to rapid change.

Education

Certified - Dental Assisting

Flint Hills Technical College
Emporia, KS
05.1989

Skills

  • Guest Services
  • Drawer management
  • Payment Collection
  • Customer Service
  • Cash Handling
  • Customer inquiries
  • Customer Satisfaction
  • Cash handling expertise
  • Data entry proficiency

Timeline

Crew Member

Subway
08.2024 - Current

Crew Member

Subway
08.2024 - Current

Customer Service Cashier

Schlotzsky's Deli
07.2020 - 11.2020

Workamper

Resorts and Campgrounds
09.2009 - 04.2020

Customer Service Representative

Long Motors, Disney Direct Marketing
03.1999 - 09.2009

Certified - Dental Assisting

Flint Hills Technical College

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Judith Vigliaturo