Gabrielle (Jude) Ayala
Chicago
Summary
Known for outgoing communication and creative problem-solving, I consistently foster positive experiences, enhancing customer satisfaction and loyalty. Adept at multitasking under pressure, I ensure seamless operations while maintaining integrity and food safety standards. Creativity is one of my biggest strengths, and I am a quick learner with artistic media. I proudly designed and drew a logo at the front entrance of Egg House's Arlington Heights location. Exceptional customer service and child care skills. Use of creative thinking and engaging conversation skills to optimize customer experience.
Overview
3
3
years of professional experience
Work History
Restaurant Host and Server
Egg House
Arlington Heights
04.2024 - 10.2024
- Greeted and seated guests, ensuring a welcoming atmosphere.
- Handled high-pressure situations with grace, maintaining a calm demeanor and professional attitude during peak hours and unexpected challenges.
- Developed strong rapport with regular customers through genuine hospitality efforts leading to repeat business.
- Consistently met or exceeded performance goals related to sales targets, customer satisfaction, and order accuracy.
- Ensured accurate cash handling and processed transactions swiftly
- Followed health and safety protocols to maintain safe and sanitary environments for customers and staff.
- Memorized the menu to sufficiently answer questions regarding menu ingredients and cooking methods.
- Timed check-ins with customers to take orders, taking action to correct any problems.
Babysitter
Alix and Mike Graziano
Mount Prospect
06.2021 - 09.2024
- Supervised children's activities, ensuring safety and engagement during playtime.
- Developed lessons and activities to promote children's physical and emotional development.
- Assisted with meal preparation and light housekeeping to support family with additional chores.
- Harbored a safe and engaging learning environment for children with various learning styles.
- Handled conflicts between siblings effectively using conflict resolution techniques resulting in a more peaceful household.
- Developed strong relationships with families, establishing trust and rapport to provide quality childcare services tailored to individual family requirements.
- Fostered creativity through engaging arts and crafts projects, stimulating imagination and expression.
Restaurant Host
Armand's Pizzeria
Arlington Heights
11.2022 - 09.2023
- Greeted and seated guests promptly, ensuring positive first impressions.
- Managed reservations and waitlists efficiently to optimize seating arrangements.
- Used cash registers and credit card machines to cash out customers and ensuring accurate documentation for each sale.
- Maintained cleanliness and organization of front-of-house areas for smooth operations.
- Delivered pick-up and curbside orders to guests.
- Answered phone calls to take orders, give information and document reservations.
- Rearranged tables and chairs for large parties and retrieved high chairs for children.
- Assisted in training new hosts on service standards and procedures.
Education
Bachelors of Fine Arts - Art Therapy
School of The Art Institute of Chicago
Chicago, IL05-2029
High School Diploma -
Prospect High School
Mount Prospect, IL05-2025
Skills
- Exceptional communication
- Memory retention
- Creative thinking and solutions
- Logo design
- Guest relations
- Team player
- Strong multitasking
- Patience under pressure
- Integrity and honesty
- Food safety awareness
- Phone etiquette
- Salesmanship
Accomplishments
- Managed and supervised meetings consisting of 20+ people
- Conducted creative writing exercises
- Collaborated with teams of 3 to 10 people in the production of plays, musicals, and club meetings
- Designed logos, shirts, and other promotional materials
- Developed lesson plans and guided groups through them with efficiency
Hobbies and Interests
- I like working with my hands and fixing things.
- Exploring various forms of art, such as digital collages, abstract painting, and art therapy, to nurture creativity and personal growth.
- Volunteer Work
- Getting involved in local advocacy groups to promote positive change in the community.
- Creative Writing
- Mindfulness Practices
- Community Cleanup
- Fashion and Style
Timeline
Restaurant Host and Server
Egg House
04.2024 - 10.2024
Restaurant Host
Armand's Pizzeria
11.2022 - 09.2023
Babysitter
Alix and Mike Graziano
06.2021 - 09.2024
Bachelors of Fine Arts - Art Therapy
School of The Art Institute of Chicago
High School Diploma -
Prospect High School