Judah Barakat
Elmwood Park
Summary
Detail-oriented and dedicated Optometric Technician with experience in patient preparation, medical documentation, and customer service. Proven ability to enhance patient experiences, streamline workflow efficiency, and maintain accurate medical records. Passionate about healthcare, public policy, and patient advocacy, seeking opportunities to apply clinical and analytical skills in the healthcare field.
Overview
9
9
years of professional experience
Work History
Optometric Technician
Professional Eye Care Center
05.2022 - Current
- Assisted 8-12 patients daily, reducing wait times and improving clinic efficiency
- Ensured accurate patient medical record documentation, minimizing errors
- Conducted pre-exam testing to provide optometrist with necessary data, improving diagnostic accuracy
- Explained procedures and testing purposes to patients, ensuring comfort and informed consent
- Assisted with insurance verification and claim processing to streamline patient billing
- Promoted positive and efficient patient flow, increasing patient satisfaction
Cashier/Guest Service Advocate
Target
05.2021 - Current
- Provided customer support via face-to-face, email, and phone interactions, resolving issues efficiently
- Assisted customers with returns, exchanges, and service inquiries, ensuring positive experiences
- Collaborated with team members to enhance customer satisfaction and streamline workflow
- Handled cash register transactions with accuracy and efficiency
Cashier/Stock Associate
Mariano's
05.2016 - 10.2016
- Processed cash, check, and credit card transactions with precision
- Addressed customer inquiries and concerns, ensuring a high level of service
- Managed inventory and stocking, maintaining organized store displays
- Worked flexible shifts to meet business needs
Education
Bachelor of Science - Biology
University of Wisconsin - Madison
05.2024
Certificate - Health Policy
University of Wisconsin - Madison
05.2024
Skills
- Patient Medical Record Documentation
- Strong Interpersonal & Customer Service Skills
- Efficient Workflow Management
- Attention to Detail
- Dependable & Responsible
- Analytical & Critical Thinking
Extracurricular Activities Volunteer Work
- Mosque Volunteer & Feed My Starving Children Volunteer
- Tutor (Mathematics & Sciences)
- Muslim Student Association Member
- Students for Justice in Palestine Member
- Arab Student Association Member
- Astronomy Club Member (2020-2021)
Languages
Arabic
Professional Working
English
Native or Bilingual
Timeline
Optometric Technician
Professional Eye Care Center
05.2022 - Current
Cashier/Guest Service Advocate
Target
05.2021 - Current
Cashier/Stock Associate
Mariano's
05.2016 - 10.2016
Certificate - Health Policy
University of Wisconsin - Madison
Bachelor of Science - Biology
University of Wisconsin - Madison
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