Juanita Watkins
Chicago
Summary
Highly self-sufficient and hardworking individual actively seeking a part-time or full-time position to showcase exceptional abilities in independent work and teamwork. Honed essential skills including reliability, trustworthiness, and effective communication throughout professional journey. Strong administrative abilities contribute to overall competence in various tasks. Eager to leverage these qualities to make a meaningful impact and contribute to the success of any organization.
Overview
11
11
years of professional experience
1
1
Certification
Work History
Life Insurance Agent
American Income Life Insurance Company
04.2023 - 04.2024
- Participated in professional development opportunities such as training sessions and conferences to stay informed on best practices within the life insurance industry.
- Crafted clear, informative reports to explain life insurance policy features and benefits.
- Attended continuing education courses and workshops to gain additional insurance industry knowledge.
- Developed comprehensive financial plans for clients, ensuring proper coverage and security for their families.
Service Desk Clerk/Cashier
Grocery Basket
06.2013 - 12.2022
- Service desk Clerk
- Lottery clerk
- Cashier
- Customer Service Relations
Office Administrative Assistant
Sheldon Liquors LLC
06.2016 - 02.2018
- Maintained a clean and welcoming office environment, fostering positive impressions among clients and visitors alike.
- Expedited invoice processing, ensuring accurate recording of financial transactions in the accounting system.
- Supported company leaders by managing budgets, scheduling appointments and organizing itinerary.
- Interacted with vendors, contractors and professional services personnel to receive orders, direct activities, and communicate instructions.
- Continually sought methods for improving daily operations, communications with clients, recordkeeping, and data entry for increased efficiency.
- Created and maintained detailed administrative processes and procedures to drive efficiency and accuracy.
- Managed paper and electronic filing systems by routing various documents, taking messages and managing incoming and outgoing mail.
- Assisted coworkers and staff members with special tasks on daily basis.
- Managed filing system, entered data and completed other clerical tasks.
- Updated spreadsheets and databases to track, analyze, and report on performance and sales data.
Event/Outreach Coordinator
Golden Hope Foundation
09.2013 - 04.2014
- Company Overview: 501(c) organization.
- Clerical duties: Answering phones, filing.
- Upkeeping of records, sponsors, donors, and payments.
- Planning and coordination of events.
- Appealing to companies for donations.
- Developed partnerships with relevant stakeholders, strengthening the organization''s presence in the community.
- Monitored progress towards outreach goals regularly, making adjustments as needed to ensure continued success of initiatives.
Education
N/A - Undeclared
Southern Illinois University, Edwardsville
Edwardsville, ILBusiness
Gwendolyn Brooks College Prep.
Chicago, IL06.2012
Skills
- Insurance policy sales
- Building relationships
- Client service
- Client account management
- Team training and development
- Client retention
- Client relationship management
- Social media proficiency
- Appointment scheduling
- Marketing initiatives
- Policy reinstatement approvals
- Client needs analysis
- Call center customer service
- Administrative functions
Certification
- Life and Health Insurance License - State Department of Insurance.
- Alcohol Server Certification - Training for Intervention Procedures (TIPS).
- ServSafe Food Handler Certification - National Restaurant Association.
Timeline
Life Insurance Agent
American Income Life Insurance Company
04.2023 - 04.2024
Office Administrative Assistant
Sheldon Liquors LLC
06.2016 - 02.2018
Event/Outreach Coordinator
Golden Hope Foundation
09.2013 - 04.2014
Service Desk Clerk/Cashier
Grocery Basket
06.2013 - 12.2022
Business
Gwendolyn Brooks College Prep.
- Life and Health Insurance License - State Department of Insurance.
- Alcohol Server Certification - Training for Intervention Procedures (TIPS).
- ServSafe Food Handler Certification - National Restaurant Association.
N/A - Undeclared
Southern Illinois University, Edwardsville
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