Juan Carlos Cahue JR
Chicago
Summary
As a dedicated Crew Trainer at McDonald's, I excelled in enhancing team performance and customer service through comprehensive training programs. Leveraging skills in employee training and food safety, I collaborated with management to elevate service standards, demonstrating leadership and active listening to foster a culture of continuous improvement and excellence.
Overview
4
4
years of professional experience
Work History
Crew Trainer
McDonald's
06.2021 - Current
- Trained other employees in customer service, food safety, and performance requirements.
- Taught new team members correct procedures for all areas of operations.
- Studied crew members during work shift to provide feedback and guidance in improving performance.
- Collaborated with management to identify areas of improvement and develop comprehensive training programs.
- Conducted hands-on demonstrations and practical exercises to reinforce learning concepts.
Education
High School Diploma -
John F Kennedy High School
Chicago, IL06-2021
Skills
- Customer service
- Employee training
- Cash handling
- Team leadership
- Active listening
- Food safety
Languages
Spanish
Native or Bilingual
English
Native or Bilingual
Timeline
Crew Trainer
McDonald's
06.2021 - Current
High School Diploma -
John F Kennedy High School
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