Juan Vazquez
Chicago,IL
Summary
Professional technical expert with robust background in field service engineering. Known for resolving technical issues efficiently and maintaining strong client relationships. Emphasizes team collaboration and reliability, flexible in meeting dynamic operational needs. Proficient in diagnostic tools, client communication, and time management.
Overview
10
10
years of professional experience
1
1
Certification
Work History
Field Service Engineer
Beckton Dickinson
Chicago, IL
08.2025 - Current
- Diagnosed and resolved technical issues in medical equipment to ensure optimal performance.
- Provided on-site training for healthcare staff on equipment operation and maintenance procedures.
- Collaborated with cross-functional teams to enhance product reliability and customer satisfaction.
- Implemented preventive maintenance schedules to reduce equipment downtime and improve service efficiency.
Field Service Technician
Xeikon
Elgin, IL
10.2022 - 08.2025
- Performed on-site installation, routine maintenance and minor repairs to systems.
- Delivered outstanding customer service on field visits to meet corporate guidelines.
- Wrote detailed service reports describing work completed, issues and recommendations.
- Performed annual and preventive system service maintenance.
- Diagnosed and repaired mechanical issues according to industry standards.
- Maintained company field response vehicle stocked with repair and replacement parts valued over $[Amount].
Associate
Marshalls
Chicago, Illinois
09.2021 - 04.2022
- Answered customer questions and provided store information.
- Built and maintained relationships with peers and upper management to drive team success.
- Supported management team to facilitate task completion and meet performance goals.
H-1 Avionics Technician
United States Marine Corps
Camp Pendleton South, CA
07.2016 - 08.2021
- Performed scheduled and unscheduled inspections to check flight readiness of aircraft.
- Completed preventative and reparative maintenance on aircraft electronics and computer systems.
- Tested electrical aircraft systems, components and equipment for compliance with standards and to uncover any malfunctions.
- Utilized testing equipment such as oscilloscopes, ammeters and ohmmeters.
- Exceeded goals through effective task prioritization and great work ethic.
- Performed troubleshooting to determine issues with communications system and Ground support equipment such as NC-10,NAN Carts, B-2 Stands, and External Power cart (GSE).
Education
High School Diploma -
World Language High School
Chicago06.2016
Skills
- Circuit wiring
- Schematics understanding
- Navigation systems understanding
- Electrical equipment repair
- Service Quality
- Prioritization and Time Management
- Work Order Management
- Equipment Oversight
- Remote support
- Equipment installation
- On-site support
- Troubleshooting and repair
Accomplishments
- Resolved product issue through consumer testing.
- Supervised team of 10 staff members.
Certification
- Licensed ELECTRONICS MECHANIC (ANY INDUSTRY) - March 23, 2021
Languages
Spanish
Full Professional
English
Native/ Bilingual
Timeline
Field Service Engineer
Beckton Dickinson
08.2025 - Current
Field Service Technician
Xeikon
10.2022 - 08.2025
Associate
Marshalls
09.2021 - 04.2022
H-1 Avionics Technician
United States Marine Corps
07.2016 - 08.2021
High School Diploma -
World Language High School