Juan Mendez
Romeoville
Summary
Dynamic HR professional with a proven track record at the Department of Veterans Affairs, excelling in recruitment strategy development and fostering team collaboration. Leveraged data-driven decision-making to streamline hiring processes, significantly reducing time-to-hire. Expert in employment law and adept at enhancing employee engagement, demonstrating exceptional organizational skills and a commitment to continuous improvement.
Overview
12
12
years of professional experience
Work History
Human Resources Recruiter
Department of Veterans Affairs
08.2022 - Current
- Facilitated performance review process by coaching managers on constructive feedback techniques.
- Implemented assessment tools to improve candidate evaluation process.
- Updated employee handbooks to reflect current labor laws and company policies.
- Designed training programs to enhance employee skills and career development opportunities.
- Maintained personnel records and statistical data to establish accuracy and compliance with applicable regulations.
- Executed regular HR audits to verify precision in employee records.
- Facilitated smooth onboarding processes for new hires, leading to faster integration into the workplace culture.
- Ensured compliance with federal, state, and local labor laws through regular audits and policy updates.
- Fielded employee inquiries related to insurance, pension plan, vacation, sick leave and employee assistance.
- Enhanced employee satisfaction by implementing streamlined HR policies and procedures.
- Managed benefits administration for company-wide staff, ensuring timely processing and accurate recordkeeping.
- Provided support during organizational restructuring efforts, minimizing disruptions to daily operations while ensuring fair treatment of affected employees.
- Streamlined recruitment processes, expediting the hiring of qualified candidates.
- Collaborated with department managers to identify staffing needs and create strategic recruiting plans.
- Developed and maintained relationships with external recruitment agencies to expand candidate pools for hard-to-fill positions, ultimately leading to successful hires.
- Facilitated smooth onboarding experiences for new hires, ensuring they felt welcomed and well-informed.
- Collaborated with department heads to identify staffing needs and strategize recruitment efforts.
- Oversaw compliance with labor laws and regulations, minimizing risk of legal issues.
- Conducted comprehensive training sessions, equipping staff with necessary skills for optimal performance.
- Boosted employee retention rates, offering competitive benefits and fostering supportive work environment.
- Streamlined recruitment processes for efficiency, reducing average hiring time significantly.
- Developed and maintained up-to-date database of employee records, ensuring compliance with legal requirements.
- Improved organizational culture with introduction of team-building activities.
- Analyzed job roles and responsibilities to ensure alignment with organizational goals and employee capabilities.
- Collaborated with managers to identify and address employee relations issues.
- Designed and executed onboarding programs for new hires.
- Created and delivered HR training sessions to staff, managers and executives.
- Assisted with writing job postings and job descriptions for boards.
- Completed human resource operational requirements by scheduling and assigning employees.
- Partnered with departmental managers to ascertain hiring needs and subsequently provide candidate recommendations.
- Improved office efficiency by effectively managing internal communications and correspondence.
- Generated and analyzed reports to monitor employee engagement and attrition trends.
- Pre-screened resumes prior to sending to corporate hiring managers for consideration.
- Reduced expenses by analyzing compensation policies and implementing competitive programs while ensuring adherence to legal requirements.
- Managed full-cycle recruiting process for applicants to promote smooth and positive onboarding experience.
- Liaised with hiring managers to develop and implement strategies to source and recruit top talent.
- Partnered with hiring managers to clarify position requirements, ensuring accurate job descriptions and candidate expectations.
- Developed and deepened relationships with college campus representatives to meet with graduating seniors for recruitment.
- Utilized social media platforms effectively as a tool for sourcing candidates across various industries and functions.
- Conducted phone interviews to assess applicants relevant knowledge, skills, experience and aptitudes.
- Worked on special HR projects to promote and enhance services offered.
- Supported organizational growth by aligning staffing strategies with business objectives and expansion plans.
- Leveraged social media platforms and online job boards to advertise open positions and engage with potential candidates.
- Oversaw and managed on-boarding processes and programs to successfully integrate new, transferred, and promoted employees.
- Refined talent strategies and plans and designed and implemented Type programs to maximize recruitment and retention.
- Facilitated onboarding processes for new hires, fostering positive relationships from day one of employment.
- Maintained thorough understanding and knowledge of hiring practices, recruitment strategies and staffing industry trends.
- Collaborated with HR director to develop and integrate workforce planning, analysis and solutions.
- Designed and updated internal advertisements on the company website.
- Conducted candidate interviews and performed background checks and verification.
- Improved candidate experience through timely communication, transparent interview processes, and constructive feedback.
- Reduced time-to-fill for critical positions through proactive talent pipeline development.
- Collaborated with HR team members on workforce planning initiatives to anticipate future staffing needs.
- Collected and analyzed information to monitor compliance outcomes and identify and address trends of non-compliant behavior.
- Coordinated implementation of people-related services, policies and programs through departmental staff.
- Streamlined recruitment processes by implementing applicant tracking systems and targeted sourcing strategies.
- Maintained compliance with federal, state, and local employment laws during all stages of the recruitment process.
- Fostered a culture of continuous improvement within the HR team, regularly reviewing processes and implementing best practices for talent acquisition.
- Conducted comprehensive interviews to assess candidates'' qualifications, cultural fit, and potential for success within the organization.
- Provided ongoing training and professional development opportunities for HR staff, improving overall departmental performance.
- Managed relationships with external recruiting agencies to enhance the reach of our talent search efforts when necessary.
- Facilitated interview and hiring discussions with interviewers and hiring managers and maintained reports and performance metrics to generate outcomes.
- Negotiated competitive salary packages, securing top talent while maintaining budgetary guidelines.
- Recruited talented, diverse and qualified candidates for employment.
Human Resources Assistant
Department of Veterans Affairs
03.2021 - 08.2022
- Coordinated recruitment processes by screening resumes and scheduling interviews.
- Provided administrative support by managing schedules and coordinating meetings.
- Maintained accurate employee records by updating databases and filing documents.
- Collaborated with team members to address concerns and improve workplace culture.
- Supported performance evaluation processes by collecting feedback from supervisors.
- Efficiently managed personnel files, maintaining confidentiality while keeping records up-to-date and organized.
- Filed paperwork, sorted, and delivered mail and maintained office organization.
- Conducted new hire orientation to verify completion of appropriate paperwork, recording information on human resources database.
- Answered and redirected incoming phone calls for office.
- Assisted in payroll processing to ensure timely delivery of paychecks to all employees.
- Supported talent acquisition efforts by screening resumes, scheduling interviews, and performing reference checks for prospective candidates.
- Organized new employee orientation schedules for new hires.
- Supported HR Manager in strategic planning sessions focused on organizational development and growth.
- Enhanced onboarding experience for new hires by creating comprehensive orientation materials and training programs.
- Screened applicant resumes and coordinated both phone and in-person interviews.
- Developed strong relationships with employees through consistent communication and support, leading to increased retention rates.
- Delivered friendly assistance with new hires throughout interviewing and hiring process.
- Maintained compliance with federal and state labor laws by conducting regular audits of HR practices and documentation.
- Collaborated with department managers on workforce planning strategies to identify staffing needs within their teams accurately.
- Facilitated open lines of communication between management and staff, fostering a positive work environment.
- Enhanced HR data management through implementation of new HR Information System (HRIS).
- Streamlined recruitment processes, reducing time-to-hire through effective coordination with department managers.
- Provided HR policy guidance and interpretation to employees and management, ensuring consistent application.
- Maintained compliance with employment laws and regulations, conducting regular audits of HR practices.
- Coordinated with external recruiters to fill vacancies efficiently, aligning talent acquisition with organizational needs.
- Studied research and trends on best practices in HR field.
- Coordinated employee relocation processes.
- Participated in job fairs to recruit new talent.
- Helped employees register for benefits programs using online portals.
- Processed documentation for employee actions such as new hires, grievance resolutions and terminations.
- Updated and maintained employee attendance records.
- Responded to employee inquiries regarding benefits and other HR topics.
- Supported development of performance management systems, aligning employee objectives with company goals.
- Managed confidential employee records, safeguarding personal and professional information.
Medical Supply Technician
Department of Veterans Affairs
11.2018 - 03.2021
- Developed expertise in handling and disposing of hazardous materials safely.
- Coordinated with healthcare providers to determine supply needs and ensure adequate stock levels.
- Executed ultrasonic cleaning techniques to remove contaminants from delicate medical instruments.
- Operated sterilization equipment, properly sanitizing surgical instruments for use.
- Conducted quality control checks on medical equipment, identifying and addressing any issues promptly.
- Served as a resource for clinical staff on proper usage and storage of medical supplies, contributing to improved safety and protocol adherence within the facility.
- Maintained a clean and organized storage area, ensuring easy access to medical supplies when needed.
- Assisted healthcare professionals in locating necessary supplies, contributing to efficient patient care.
- Enhanced accuracy in tracking supplies with meticulous record-keeping and regular audits.
- Collaborated with clinical staff to identify frequently used items, optimizing stock levels accordingly for increased efficiency.
- Conducted routine equipment inspections to ensure functionality and compliance with safety standards, maintaining a safe environment for patients and staff.
- Established strong working relationships between procurement teams at multiple facilities within our network to share best practices and collaborate on bulk purchasing opportunities.
- Prepared emergency kits for various departments within the hospital, ensuring readiness during critical situations.
- Effectively managed medical supply returns and exchanges, ensuring prompt resolution of issues to minimize delays in patient care.
- Improved patient care by efficiently managing medical supply inventory and timely distribution.
- Implemented a more effective system for tracking expiration dates, reducing instances of expired products being used in patient care.
- Streamlined medical supply ordering process to reduce waste and save costs for the facility.
- Trained new Medical Supply Technicians on proper inventory management procedures, ensuring consistency across the team.
- Monitored inventory levels to keep all medical equipment properly stocked.
- Liaised between medical staff and medical equipment vendors.
- Provided support to medical staff in resolving medical equipment problems.
- Assisted with development and coordination of medical equipment inventories.
- Operated, adjusted, and monitored diagnostic equipment and other machines used during procedures.
- Collaborated with medical staff to confirm availability of medical equipment for patient care.
- Evaluated medical equipment and recommended upgrades when necessary.
Data Analyst
Comcast
04.2013 - 11.2018
- Developed visual dashboards for monitoring key performance indicators, enhancing decision-making processes across teams.
- Generated comprehensive reports summarizing data findings, enabling stakeholders to make informed business decisions.
- Created predictive models for customer behavior analysis, resulting in improved targeting for promotional campaigns.
- Employed statistical analysis to assess product performance, providing actionable insights to product development teams.
- Developed customized solutions for clients to meet unique project requirements while maintaining profitability goals.
- Ensured accuracy of all quotes by meticulously reviewing specifications, drawings, and other documentation provided by clients.
- Reduced errors in quoting process by implementing a thorough quality control system for all outgoing proposals.
- Improved overall efficiency of the quotation department through continuous review and optimization of workflows and processes.
- Collaborated with cross-functional teams to gather necessary information for complex quotations.
- Provided training to junior staff members on best practices within the Quotation Specialist role, contributing to overall department performance improvements.
- Maximized revenue generation with strategic pricing structures based on competitor analysis and internal targets.
- Supported company growth by identifying new business opportunities through research and analysis of market data.
- Adapted quickly to changing client needs, ensuring that quotes remained relevant and competitive in a dynamic market environment.
- Streamlined the quotation process by implementing efficient organizational strategies and software tools.
- Prepared bids and proposals to submit to clients and secure new business.
- Sought opportunities for continuous professional development, staying abreast of industry advancements and best practices to maintain expertise within the Quotation Specialist role.
- Gathered data on materials, labor and equipment costs to determine total costs of projects.
- Increased repeat business through exceptional communication skills, fostering strong relationships with clients.
- Enhanced customer satisfaction by providing accurate and timely quotations for products and services.
- Managed high-volume quote requests while maintaining attention to detail and accuracy in all communications with clients.
- Expedited response times to client inquiries by prioritizing tasks and effectively managing workload.
- Maintained up-to-date knowledge of industry trends and market fluctuations, enabling accurate projections for future pricing.
- Achieved positive feedback from both internal stakeholders and external clients due to exceptional service delivery during the quotation process.
- Prepared estimates used by management for purposes such as planning, organizing, and scheduling work.
- Attended project meetings to provide updates and insights on project costs.
- Analyzed plans and specifications to identify scope and cost of projects.
- Conducted site visits to gather information and data on project locations, infrastructures and conditions.
- Monitored project progress to identify and address changes in project scope or budget.
- Utilized cost-estimating software to streamline estimating processes and produce accurate and reliable estimates.
- Provided accurate estimates by defining scope, timelines, potential setbacks, and limitations.
- Developed and maintained database of cost information to use most up-to-date and relevant data in estimates.
- Stayed current with industry regulations and standards to produce cost estimates in compliance with all relevant laws.
- Assessed risks and uncertainties to identify potential challenges and prepare contingency plans.
- Delivered consulting services to advise clients on cost-saving strategies and best practices.
- Readied and presented cost reports to keep stakeholders informed of job progress.
Education
English Education
University Of Puerto Rico
Aguadilla, PRSkills
- HR policies and procedures
- Recruitment strategy development
- Recruitment and retention strategies
- Resume screening
- New hire orientations
- Data-driven decision making
- Candidate pipeline management
- Interviewing
- Recruitment marketing
- Onboarding
- Social media recruiting
- Background checking
- Candidate sourcing
- Recruitment strategies
- Background checks
- Talent acquisition
- Records management
- Records maintenance
- Onboarding expertise
- Workforce planning
- Metrics tracking
- Applicant tracking systems
- Employment law
- Job description writing
- Compensation analysis
- Annual evaluations
- Forms processing
- Work history verification
- College recruiting
- Hiring and retention strategies
- Interviewing techniques
- Candidate interviewing
- Business planning support
- New hire follow-up
- Staffing agency coordination
- Willingness to learn
- Teamwork
- Teamwork and collaboration
- Problem-solving
- Time management
- Attention to detail
- Problem-solving abilities
- Multitasking
- Reliability
- Multitasking Abilities
- Workplace safety
- Excellent communication
- Organizational skills
- Microsoft office
- Analytical thinking
- Recruitment and hiring
- Training and development
- Human resources support
- Human resources management systems
- In-person and telephone interviewing
- Employee hiring
- Payroll management
- Employee orientation
- Benefits administration
- New hire onboarding
- Data analysis
- Employment data tracking
Languages
Spanish
Native or Bilingual
English
Native or Bilingual
Timeline
Human Resources Recruiter
Department of Veterans Affairs
08.2022 - Current
Human Resources Assistant
Department of Veterans Affairs
03.2021 - 08.2022
Medical Supply Technician
Department of Veterans Affairs
11.2018 - 03.2021
Data Analyst
Comcast
04.2013 - 11.2018
English Education
University Of Puerto Rico
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