Juan Fernandez
Field Engineer
Bolingbrook,IL
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Currently working towards a Associates degree on applied science in HVACR with focus on the BAS and commercial side. Experience with Distech Controls, Contemporary controls.
Overview
9
9
years of professional experience
2
2
years of post-secondary education
1
1
Certification
Work History
Field Engineer
Automatic Building Controls
03.2023 - Current
- Optimized building automation systems by programming custom control sequences tailored to specific facility requirements.
- Maintained HVAC, temperature control, electrical and building automation systems.
- Achieved operational excellence by implementing standard operating procedures for various building automation systems.
- Implemented building automation systems for increased operational efficiency and reduced human error in facility management tasks.
- Edit Programs and troubleshoot issues within the program.
- Complete Checkout on different commercial systems.
- Commissioning on different HVAC systems such as Central plants, boiler plants, air handlers, rtu's.
Optician Assistant
I Care Vision Center
8 2020 - 02.2023
- Coordinated patient scheduling, monitored patient flow throughout office and properly communicated delays.
- Assisted with insurance questions, eligibility and prior authorizations of medications and glasses.
- Instructed patients on contact lens insertion and removal and lens care guidelines.
- Helped patients with selecting and ordering glasses or contact lenses to encourage informed decisions.
- Input patient information and exam findings into electronic medical records system to facilitate accurate record-keeping.
- Acquainted patients with procedures and explained purpose of testing to establish consent.
- Worked well with patients, staff and manufacturer representatives to carry out successful office- and patient-related work each day.
Fabrication Welder
F&L Aluminum Parts
06.2015 - 12.2019
- Repaired manufactured products by dismantling, straitening, reshaping and reassembling parts.
- Set up and operated shielded metal arc and gas metal arc welding equipment.
- Operated hoists, cranes and power tools to dismantle equipment to find and remove defective parts.
- Used MIG gun arc to melt and deposit metal from electrode to workpieces.
- Prepared welding equipment to perform advanced welding work.
- Inspected welds and checked critical measurements to meet specifications.
- Removed and repaired unacceptable welds with air arc and grinder to meet quality guidelines.
- Fabricated shop parts directly from blueprints.
Technical Support Representative
ATT
08.2016 - 09.2016
- Resolved diverse range of technical issues across multiple systems and applications for customers and end-users across various time zones.
- Assisted customers in identifying issues and explained solutions to restore service and functionality.
- Responded promptly to incoming sales leads and requests for technical support.
- Assisted with updating technical support best practices for use by team.
- Translated complex technical issues into digestible language for non-technical users.
- Offered troubleshooting of connectivity issues across networks such as Wi-Fi, cellular.
Sales Associate
Party City
10.2016 - 11.2016
- Prepared merchandise for sales floor by pricing or tagging.
- Helped customers locate products and checked store system for merchandise at other sites.
- Processed product returns and assisted customers with other selections.
- Enhanced product presentation and promotional material displays, working alongside retail representatives.
- Fulfilled orders and sourced products to meet rigorous customer delivery schedules.
Education
High School Diploma -
Deerfield Beach High School
Deerfield Beach, FL 06.2015 - 06.2015
Associate of Applied Science - Hvac-r
College of DuPage
Glen Ellyn, IL 06.2022 - Current
Skills
Critical Thinking
Excellent customer service
Troubleshooting
Network configuration
Hardware Repair
Analytics
Software Programming
System Testing
Computer Skills
Languages
Spanish
English
Certification
NATE Ready to work Certification
Timeline
Field Engineer
Automatic Building Controls
03.2023 - Current
NATE Ready to work Certification
12-2022
Associate of Applied Science - Hvac-r
College of DuPage
06.2022 - Current
Sales Associate
Party City
10.2016 - 11.2016
Technical Support Representative
ATT
08.2016 - 09.2016
Fabrication Welder
F&L Aluminum Parts
06.2015 - 12.2019
High School Diploma -
Deerfield Beach High School
06.2015 - 06.2015
Optician Assistant
I Care Vision Center
8 2020 - 02.2023
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