Juan Calderon
Monee
Summary
Security professional skilled at conducting building patrols, securing entrances and exits and keeping visitors under constant surveillance. Skilled in writing reports, updating records and handling simultaneous tasks in fast-paced settings. Bilingual in the English and Spanish language.
Overview
23
23
years of professional experience
Work History
Security Officer
Guardian Security Services
12.2016 - Current
- Greet guests professionally and courteously to cultivate welcoming atmosphere while making safety top priority.
- Patrol and monitor premises.
- Write detailed reports on property damage, theft, presence of unauthorized persons and unusual incidences.
- Monitor and authorize entrance and departure of vehicles, cargo trucks, and visitors.
- Execute security rules and procedures and calmly and promptly escort non-compliant individuals out of building.
- Act quickly during emergency situations to reduce opportunity for damage and injury.
- Answer alarms, investigate disturbances, and contact law enforcement personnel to escalate crises.
- Remain calm, assertive, and mindful to think critically and problem solve during stressful situations.
- Conducted training sessions for new security personnel to facilitate compliance with security protocols.
Security Officer
Securitas Security Services USA
05.2007 - 03.2018
- Executed security rules and procedures and calmly and promptly escorted non-compliant individuals out of building.
- Answered alarms, investigated disturbances, and contacted law enforcement personnel to escalate crises.
- Worked independently and collaboratively to resolve urgent issues to protect lives and property.
- Patrolled internal building spaces and facility grounds to identify and deter threats to assets.
- Updated shift logs and produced daily reports to document security activities and specific incidents.
- Leveraged physical or verbal techniques to investigate suspicious activities and resolve concerns.
Manager
Unique Thrift Store
07.2003 - 11.2015
- Accomplished multiple tasks within established timeframes.
- Maximized performance by monitoring daily activities and mentoring team members.
- Maintained professional, organized, and safe environment for employees and patrons.
- Cross-trained existing employees to maximize team agility and performance.
- Controlled costs to keep business operating within budget and increase profits.
- Used industry expertise, customer service skills and analytical nature to resolve customer concerns and promote loyalty.
Education
Bachelor of Arts - Graphic Arts
University of Puerto Rico
San Juan, Puerto Rico01-1998
Associate of Arts - Audiovisual Communication And Media
University of Puerto Rico
San Juan, Puerto Rico01-1995
Skills
- Investigation documentation
- Personnel screening
- Premises patrol
- Electronic surveillance
- Bilingual in English and Spanish
- Detail-oriented
- High level of integrity
- Relationship building and management
- Conflict resolution techniques
- Complex Problem-solving
Languages
Spanish
Native or Bilingual
Timeline
Security Officer
Guardian Security Services
12.2016 - Current
Security Officer
Securitas Security Services USA
05.2007 - 03.2018
Manager
Unique Thrift Store
07.2003 - 11.2015
Bachelor of Arts - Graphic Arts
University of Puerto Rico
Associate of Arts - Audiovisual Communication And Media
University of Puerto Rico