Summary
Overview
Work History
Education
Skills
Education and Training
Timeline
Generic

John Tossi

Springfield

Summary

Grounds maintenance professional with hands-on experience in landscape care, equipment operation, and routine property upkeep. Strong focus on team collaboration and achieving results. Reliable and adaptable, skilled in horticulture, carpentry, and safety protocols. Dependable and solution-oriented, ensuring well-maintained and visually appealing outdoor spaces.

Overview

30
30
years of professional experience

Work History

Mail Carrier

USPS
11.2015 - Current
  • Obtained receipts for registered and certain insured mail.
  • Routed all classes of mail in sequence of delivery along established route.
  • Kept up-to-date knowledge of postal rates, regulations, and procedures.
  • Delivered various types of mail on routes according to strict timelines.
  • Ensured compliance with federal laws related to privacy protection.
  • Provided assistance in sorting large volumes of mail at post office facility.
  • Provided change-of-address cards and other postal forms upon customer request.
  • Separated mail to be transported to relay boxes along route for subsequent delivery.
  • Inspected delivery vehicle prior to shift, immediately reporting problems and safety hazards to supervisors.
  • Scanned labels on letters or parcels to confirm receipt.
  • Delivered mail along prescribed route and retrieved additional mail from relay boxes.
  • Collected outgoing mail from homes and businesses to deliver to post office for processing.
  • Responded to customer inquiries regarding postal services and products.

Carpenter

Renovate Home Remodeling
11.2017 - 11.2019
  • Completed installations of building structures, trim, flooring, and cabinetry.
  • Demonstrated versatility in carpentry techniques, working proficiently with both hand tools and power tools to achieve desired results.
  • Specialized in specific carpentry tasks such as framing, finish work, or restoration projects to provide clients with tailored services and high-quality results.
  • Demonstrated close attention to detail to verify quality and accuracy of work.
  • Measured materials to determine sizes and quantity required for construction project.

Insurance Appraiser

Town & Country Claims
01.2003 - 08.2015
  • Evaluated claims for possible fraud, contacting appropriate department for assistance and further investigation.
  • Documented vehicle damage and condition by taking meticulous notes and photographs.
  • Provided guidance and assistance to colleagues who needed help completing complex assignments.
  • Coordinated direct repair assignments with local body shops and rental vehicles during restoration processes.
  • Conducted inspections on damaged vehicles and generated accurate estimated costs for repair work.
  • Resolved repair cost inquiries, consulting with various appraisers for second opinions to resolve disagreements.
  • Determined salvage value for total-loss vehicles.
  • Conducted on-site inspections to assess damages caused by fire, flood, vandalism, or other disasters.
  • Visited policyholders to investigate vehicle damage occurring during wide-spread catastrophes and natural disasters.
  • Utilized specialized software programs such as MS Excel and Access to analyze data related to claims processing.
  • Provided excellent service and attention to customers when face-to-face or through phone conversations.
  • Prioritized and organized tasks to efficiently accomplish service goals.
  • Approached customers and engaged in conversation through use of effective interpersonal and people skills.

Grounds/Landscaper

Lesters Material Service
03.1995 - 04.1996
  • Maintained grounds by trimming, weeding, and general clean-up.
  • Performed planting, watering, mulching, and edging of lawns.
  • Removed weeds, hazards, and debris from common pathways to improve usability.
  • Trimmed greenery, shrubs, and hedges to maintain uniform appearance.
  • Performed equipment maintenance and repairs to keep tools functional for projects.
  • Installed stonework according to landscape design plan and client specifications.

Education

Business Administration

Lincoln Land Community College
Springfield, IL

Associate of Arts - Web Design

Robert Morris College

Skills

  • Route Management
  • Report Preparation
  • Supply Management
  • Vehicle Inspections
  • Route Navigation
  • Schedule Management
  • Package Scanning
  • Teamwork and Collaboration
  • Safety awareness
  • Residential construction
  • Painting and staining
  • Wall paneling
  • Grounds maintenance
  • Landscape equipment operation
  • Stonework

Education and Training

other,other

Timeline

Carpenter

Renovate Home Remodeling
11.2017 - 11.2019

Mail Carrier

USPS
11.2015 - Current

Insurance Appraiser

Town & Country Claims
01.2003 - 08.2015

Grounds/Landscaper

Lesters Material Service
03.1995 - 04.1996

Associate of Arts - Web Design

Robert Morris College

Business Administration

Lincoln Land Community College

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John Tossi