Summary
Overview
Work History
Education
Skills
Certification
Languages
Timeline
Generic

Joseph Kitsutkin

Oak Brook,IL

Summary

A diligent college school student with a strong work ethic and proven ability to handle demanding tasks efficiently. Seeking a position that values multitasking, dedication, and a commitment to providing exceptional care to patients.

Overview

3
3
years of professional experience
1
1
Certification

Work History

Pharmacy Technician

Osco Drug
01.2024 - Current
  • Answered incoming phone calls and addressed questions from customers and healthcare providers.
  • Stocked, labeled, and inventoried medication to keep accurate records.
  • Enhanced pharmacy workflow by assisting pharmacists with medication dispensing, labeling, and packaging.
  • Calculated dosage, filled prescriptions, and prepared prescription labels with absolute accuracy.
  • Promoted patient confidentiality by adhering to HIPAA regulations when handling personal information during transactions.
  • Solved customer problems in-person or over telephone by providing assistance with placing orders, navigating systems, and locating items.
  • Counted and labeled prescriptions with correct item and quantity.
  • Assisted in maintaining a clean and organized work environment, ensuring compliance with safety regulations.
  • Increased overall pharmacy productivity by restocking supplies, organizing shelves, and maintaining cleanliness according to standards.
  • Performed wide range of pharmacy operations with strong commitment to accuracy, efficiency and service quality.
  • Provided exceptional customer service, fostering positive relationships with both new and returning patients at the pharmacy counter.
  • Entered and processed patients' prescriptions into internal system.
  • Performed various pharmacy operational activities with strong commitment to accuracy, efficiency, and service quality.
  • Consulted with insurance company representatives to complete claims processing, resolve concerns, and reconcile payments.
  • Communicated with patients to collect information about prescriptions and medical conditions or arrange consultations with pharmacists.
  • Reduced medication errors by diligently cross-checking medications against patients'' profiles before dispensing.
  • Maintained proper drug storage procedures, registries, and records for controlled drugs.
  • Collected co-payments or full payments from customers.
  • Ordered medicines daily to replenish stock and increase inventory in anticipation of need.
  • Administered vaccines to patient who were eligible for a vaccine.
  • Operated the register to process patient transactions, handled payments for their medications, and ensured accurate cash management.

Salesman, Cashier, Detailer

Delta Sonic Car Wash Systems
02.2022 - 09.2023
  • Greeted customers and provided information about products and services
  • Demonstrated product features, benefits and use to potential buyers
  • Conducted regular sales meetings to review performance and develop strategies for achieving goals
  • Performed administrative tasks including order entry, invoicing and filing paperwork
  • Ensured accurate recording of all customer transactions into the company database
  • Educated customers on product features and technical details to highlight benefits
  • Followed up with customer to identify and resolve service, account or technical issues and maintain satisfaction
  • Operated cash register or POS system to receive payment by cash, check and credit card
  • Cleaned cars both externally and internally by hand or with use of automated equipment
  • Accepted cash and credit card payments, issued receipts and provided change
  • Answered customer questions and provided store information
  • Helped customers find specific products, answered questions and offered product advice
  • Delivered high level of customer service to patrons using active listening and engagement skills
  • Completed daily recovery tasks to keep areas clean and neat for maximum productivity
  • Worked closely with front-end staff to assist customers
  • Trained new team members in cash register operation, stock procedures and customer services
  • Learned roles of other departments to provide coverage and keep store operational

Team Member

Chick-fil-A
07.2021 - 02.2022
  • Served customers, efficiently prepared orders, and packed and managed orders
  • Maintained a clean and organized work area throughout shift
  • Greeted customers upon entering the store with friendly demeanor
  • Resolved customer issues promptly in a professional manner
  • Addressed customer needs, responding to specific requests
  • Rotated through series of different stations based on team needs
  • Built and maintained working relationships with peers and upper management
  • Uphold high standards of productivity and quality in operations
  • Improved knowledge and productivity through continuous education and learning from senior team leaders

Education

Bachelor of Science - Biochemistry

Benedictine University
5700 College Rd, Lisle, IL 60532
05.2028

High School Diploma -

Timothy Christian High School
1061 S Prospect Ave, Elmhurst, IL 60126
05.2024

Skills

  • Customer Service
  • Empathy
  • Teamwork
  • Communication
  • Time Management
  • Workplace Organization
  • Detail-Oriented
  • Adaptability
  • Stress Management
  • Patience
  • Team Collaboration

Certification

  • HIPAA Compliance Certification – Various Accredited Providers.
  • Certified Pharmacy Technician - IDFPR
  • Basic Life Support - Red Cross

Languages

Russian
Professional Working

Timeline

Pharmacy Technician

Osco Drug
01.2024 - Current

Salesman, Cashier, Detailer

Delta Sonic Car Wash Systems
02.2022 - 09.2023

Team Member

Chick-fil-A
07.2021 - 02.2022

Bachelor of Science - Biochemistry

Benedictine University

High School Diploma -

Timothy Christian High School

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Joseph Kitsutkin