Jovanna Martinez
Buffalo Grove
Summary
Ambitious person pursuing a pre-veterinary medicine degree eager to contribute developed knowledge and always willing to learn new skills. Skilled in organization and leadership in fast-paced settings. Adaptable and driven with strong work ethic and motivation to thrive in team-based or individually motivated settings.
Overview
5
5
years of professional experience
Work History
Veterinary Technician
Companion Animal Hospital
09.2024 - Current
- Effectively manage time-sensitive tasks while maintaining high-quality patient care through multitasking abilities during busy shifts at the clinic.
- Monitor post-operative recovery processes for surgical patients closely to detect any complications early enough for prompt intervention.
- Assist in surgical procedures, ensuring a sterile environment
Barista
Starbucks
06.2019 - 10.2022
- Maintained a clean and organized workspace for optimal productivity and safety.
- Promoted a welcoming atmosphere by greeting customers with a friendly demeanor and promptly addressing their needs.
- Pleasantly interacted with customers during hectic periods to promote fun, positive environment.
- Trained new team members with positive reinforcement and respectful, encouraging coaching.
Customer Service Representative
Bowlero Lanes
08.2019 - 08.2020
- Handled cash transactions accurately while maintaining strong attention to detail during busy periods of operation.
- Strengthened relationships with retail partners by providing exceptional support, education, and communication on products and promotions.
- Fostered positive relationships with regular customers through attentive service delivery that catered specifically to their needs on each visit.
Education
Bachelor of Science - Pre Veterinary Medicine
Illinois State University
Normal, IL05.2024
Skills
- Critical Thinking
- Team Leadership
- Reliable & Trustworthy
- Organizational Skills
- Problem-Solving
- Customer Service
Languages
Spanish
Native or Bilingual
Timeline
Veterinary Technician
Companion Animal Hospital
09.2024 - Current
Customer Service Representative
Bowlero Lanes
08.2019 - 08.2020
Barista
Starbucks
06.2019 - 10.2022
Bachelor of Science - Pre Veterinary Medicine
Illinois State University
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