Open To Work
Jovani Banderas
Chicago
Summary
Accomplished restaurant management professional with over 10 years of leadership experience and 5 years of project management expertise. Demonstrated proficiency in overseeing new store openings, coordinating logistics, and ensuring operational excellence from initial setup through soft launch. Proven ability to manage multiple locations effectively while maintaining high standards of performance and compliance
Overview
1
1
Certification
14
14
years of professional experience
Work History
New Bakery Opener (NBO)
Insomnia Cookies
Chicago, IL
09.2020 - Current
- Worked flexible hours across night, weekend, and holiday shifts.
- Streamlined communication processes between team members and stakeholders for improved collaboration.
- Facilitated stakeholder meetings to gather requirements and ensure project objectives were met consistently.
- Developed comprehensive project plans with clear timelines, milestones, and budget requirements, ensuring timely delivery of high-quality results.
- Provided detailed project status updates to stakeholders and executive management.
- Completed projects within tight deadlines, coordinating team efforts and prioritizing tasks effectively.
- Collaborated with external vendors to ensure timely delivery of project components.
Store Operations Manager
Insomnia Cookies
Chicago, IL
04.2017 - Current
- Led daily operations to enhance customer service and drive sales growth.
- Developed operational strategies to improve efficiency and optimize team performance.
- Streamlined inventory management processes, reducing waste and ensuring product availability.
- Trained and mentored staff on best practices in store procedures and customer interaction.
- Coordinated promotional events, increasing foot traffic and brand awareness within the community.
Apprentice
Chipotle
Niles, IL
09.2012 - 01.2017
- Assisted in food preparation, ensuring ingredient quality and freshness.
- Maintained cleanliness and organization of workstations to meet health and safety standards.
- Operated kitchen equipment safely and efficiently, enhancing workflow productivity.
- Collaborated with team members to deliver exceptional customer service during peak hours.
- Trained new employees on operational procedures and best practices for efficiency.
- Adhered to company policies, procedures, and safety guidelines during daily work activities.
- Learned proper and safe use and maintenance of power tools, hand tools and safety equipment.
Education
High School Diploma -
Rockford East High School
Rockford, IL05-2012
Associate of Applied Science - Forensic Science
Oakton Community College
Des Plaines, ILSkills
- Inventory managementt
- Customer engagement
- Attention to detail
- Organizational skills
- Resilience under pressure
- Problem-solving
- Adaptability and flexibility
- Teamwork and collaboration
- Bilingual proficiency
- Goal-oriented mindset
Accomplishments
- Collaborated with team of 30+ in the development of New store openings in new Markets.
- Supported over 40 locations throughout the country with hiring, training.
- Boosted sales yoy
Certification
Serv Safe Certified
Languages
English
Full Professional
Spanish
Full Professional
Timeline
New Bakery Opener (NBO)
Insomnia Cookies
09.2020 - Current
Store Operations Manager
Insomnia Cookies
04.2017 - Current
Apprentice
Chipotle
09.2012 - 01.2017
Associate of Applied Science - Forensic Science
Oakton Community College
High School Diploma -
Rockford East High School
Game Ball club Award
Received the CEO's annual "Game Ball" award for exemplifying the core value "Stay Hungry" by demonstrating ambition and leadership. Successfully managed a region of 12 stores for 8months without a district manager, oversaw 3 additional stores, led new store openings across the country, handled legal matters, and coordinated city hall tasks, all while maintaining strong operational performance.