Dynamic Office Coordinator with a proven track record at the Illinois Environmental Protection Agency, adept in administrative support and office administration. Excelled in managing complex office functions, enhancing file organization, and streamlining document management processes. Demonstrated exceptional customer service and multi-tasking abilities, significantly improving workflow efficiency and stakeholder communication.
Overview
2
2
years of professional experience
Work History
Office Coordinator
Illinois Environmental Protection Agency
10.2022 - 10.2024
BOW CCR Log-In Coordinator
Perform duties for technical and professional staff in the Administrative Support Section, Bureau of Water.
Organized
Detail oriented
Adapts to change in collaborative, fast-paced environment
Communicate effectively verbally, electronically, and in writing with stakeholders, both internal and external.
Job Responsibilities
Perform a variety of paraprofessional technical and complex office support functions.
Utilize databases, search engines, software to populate, build, and convert files, edit website, send and create and perform various email functions.
Manage group access to sensitive materials
Receives, screens, logs and enters applications.
Maintains electronic databases, ensuring efficient project tracking and workflow.
Reviewed applications for required documentation, generated tracking sheets, assigned permits to appropriate technical staff as prescribed by Permit section and/or Groundwater Section.
Logs out and mails final Permits and required documentation and coorespondence to applicants.
Coordinates the intake of coorespondence and documentation of reports and other submittals pertaining to CCR Program
Forwards submittals to appropriate technical staff for review
Coordinates, updates CCR website as requested by Permit Section, Groundwater Section as required by CCR Rules.
Converts documents to PDF and electronic copies
Uploads to Agency server as perscribed
Coordinates printing electronic submittals as needed for technical staff
Serves as liason to the Office of Community Relations to distribute information
Serves as reciepent for Agency Listserve for CCR Program
Coordinates notification of participants on Listserve as required
Performs other support duties for CCR Surface Impoundment Program, Permit section, Groundwater section
Recieves, opens, sorts, distributes incoming mail
Answers phones, forwards calls
Backup to State construction and operating permit applications
Other duties as assigned within scope of job title
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