Joshua Vaughns
Belleville,IL
Summary
Experienced security and asset protection professional with over a decade of leadership in retail, corporate security, and loss prevention. Built a strong foundation in crisis management, investigations, team supervision, and customer service through roles across casino security, retail management, and high-risk environments. Currently overseeing operations as a Security Account Manager for a multi-building healthcare campus, managing staff performance, payroll, compliance, and training. Seeking to continue advancing in security leadership or corporate protection roles where strong decision-making, investigation skills, and operational management can support organizational safety and reduce risk.
Overview
17
17
years of professional experience
1
1
Certificate
Work History
Security Account Manager
Allied Universal - EverNorth Health Services
05.2024 - Current
- Oversees security operations for a three-building healthcare campus, managing a team of 40 officers, while ensuring full compliance with industry regulations and client policies. Responsible for staff scheduling, training, performance evaluations, payroll, and administrative oversight. Leads day-to-day security functions with a focus on safety, professionalism, and operational efficiency.
Asset Protection Detective
Macy's
01.2023 - Current
- Maintains a secure, customer-focused environment by investigating theft, performing compliant apprehensions, and implementing strategic loss prevention practices that reduce shrink and support store operations.
Asset Protection Manager
Nordstrom
04.2023 - 05.2024
- Directed store-level loss prevention operations, leading investigations using Wicklander-Zulawski interview techniques. Analyzed shrink data to develop actionable strategies that reduced shrink from 6% to 4% within one year. Trained and coached team members on business protection, investigative procedures, and security protocols.
Security Officer / Lead Dispatcher
DraftKings at Casino Queen
05.2015 - 12.2021
- Ensured the safety and compliance of all casino patrons. Transported and escorted large sums of currency across the gaming floor. Verified patron identification and age compliance. Operated the dispatch office and supported overall loss prevention efforts.
Furniture Department Manager
Cost Plus World Market
04.2009 - 05.2015
- Managed inventory, furniture assembly, and visual merchandising. Met and exceeded department sales goals consistently. Collaborated on store-wide events and customer engagement strategies.
Sales Professional
American TV & Appliance
05.2011 - 08.2011
- Provided in-depth product knowledge on home electronics in a commission-based environment. Met daily sales goals consistently through strong customer interactions and product demonstrations.
Education
Bachelor's degree - Criminal Justice
Kennesaw State University
Kennesaw, GA05.2008
Skills
Security & Loss Prevention
Security Operations CCTV Monitoring Incident Reporting Emergency Response Fraud Prevention
Loss Prevention (Expert) Casino Surveillance Regulatory Compliance Crisis Management
Conflict Management Security Screening Safety & Security Procedures
Leadership & Management
Team Management Supervisor Experience (2 years) Training & Development
Performance Evaluation Schedule Management Senior Leadership Support
Project Management Strategic Planning Operations Management
Investigations & Analysis
Investigations Interviewing Data Analysis Research (10 years)
Report Writing (10 years) Statistical Evaluation Problem-Solving & Decision-Making
Customer Service & Communication
Customer Service (Expert) Employee Relations Negotiation Relationship Management
Communication Skills Hospitality Conflict Resolution
Administrative & Technical
Payroll Administrative Support Data Entry Documentation & Word Processing
Microsoft Office (Excel, Word, Outlook, PowerPoint, Project) Productivity Software
Technical Proficiency Computer Literacy AI Familiarity
Retail & Business Operations
Retail Sales Cash Handling (Expert) Business Development Account Management
Product Management Compliance Management Business Requirements
Certification
- Loss Prevention Qualified
- CPR Certification
- Guard Card
- Pharmacy Technician Certification
- First Aid Certification
Timeline
Security Account Manager
Allied Universal - EverNorth Health Services
05.2024 - Current
Asset Protection Manager
Nordstrom
04.2023 - 05.2024
Asset Protection Detective
Macy's
01.2023 - Current
Security Officer / Lead Dispatcher
DraftKings at Casino Queen
05.2015 - 12.2021
Sales Professional
American TV & Appliance
05.2011 - 08.2011
Furniture Department Manager
Cost Plus World Market
04.2009 - 05.2015
Bachelor's degree - Criminal Justice
Kennesaw State University