A seasoned mid-level Operations Manager with a proven track record at Midwest Environmental Consulting Services, I excel in leading teams to enhance productivity. Skilled in asbestos project management and fostering strong client relationships, my approach combines analytical problem-solving with effective staff development to achieve significant operational improvements.
Overview
10
10
years of professional experience
1
1
Certification
Work History
Operations Manager
Midwest Environmental Consulting Services
05.2022 - Current
Supervised field and office staff and kept employees compliant with company policies as well as local, state, and regulatory procedures.
Empowered employees to take ownership of their responsibilities, pushing to increased accountability and improved performance outcomes.
Managed inventory and supply operations to achieve timely and efficient use of material
Led hiring, onboarding and training of new hires to fulfill business requirements.
Developed and maintained healthy relationships with existing and new clients.
Enhanced customer satisfaction by establishing clear communication channels and addressing concerns promptly.
Spearheaded process improvements, resulting in increased productivity and reduced operational costs.
Project Manager
Midwest Environmental Consulting Services
08.2020 - 05.2022
Successfully managed multiple projects simultaneously by prioritizing tasks according to urgency, resource availability, and alignment with organizational goals.
Planned, designed, and scheduled phases for large projects.
Met project deadlines without sacrificing build quality or workplace safety.
Established effective communication among team members for enhanced collaboration and successful project completion.
Delivered exceptional customer satisfaction by proactively addressing client concerns and meeting or exceeding expectations throughout the engagement process.
Managed risk assessments and implemented mitigation strategies to minimize potential issues during project execution.
CADD Manager
Midwest Environmental Consulting Services
02.2020 - Current
Spearheaded efforts to develop standardized procedures across the CAD department, resulting in increased consistency among work output.
Generate detailed drawings for every project completed, valuable for documentation, sharing with clients, or internal project tracking.
Reduced project turnaround time with effective resource allocation and deadline management.
Developed innovative design solutions for complex projects, ensuring optimal functionality and aesthetics.
AutoCAD Draftsman
Block Electric
05.2019 - 02.2020
Collaborated with design and engineering staffs to solve AutoCAD and Revit related issues.
Used computer-aided design software to prepare blueprints and schematics.
Reviewed specifications to generate complex details of individual system components.
Aided in identifying potential design issues through meticulous attention to detail during the drafting process.
Reduced errors on project designs by thoroughly checking dimensions, materials, and specifications before submission.
Store Associate
Aldi USA
07.2017 - 09.2019
Greeted customers, helped locate merchandise, and suggested suitable options.
Maintained a clean and safe shopping environment for customers through regular cleaning and monitoring of store conditions.
Utilized strong multitasking abilities to manage multiple responsibilities simultaneously during busy periods.
Increased customer satisfaction by providing efficient and friendly service while handling transactions.
Assisted with inventory management, ensuring accurate counts and proper storage of products.
Participated in training sessions to stay updated on product information and company policies.
Assistant Marine Mechanic
Custom Marine
05.2015 - 08.2017
Enhanced customer satisfaction with timely and accurate repairs on boats and yachts.
Completed repair jobs within specified time frames, minimizing delays for clients waiting on their vessels.
Provided exceptional customer service while answering questions about boat maintenance schedules, repair processes, and costs.
Implemented effective communication strategies with team members during projects requiring multiple mechanics expertise to achieve optimal results efficiently.
Education
No Degree - Engineering
Joliet Junior College
Joliet, IL
High School Diploma -
Seneca Township High School
Seneca, IL
05-2017
Skills
Asbestos Project Management
Asbestos Building Inspections
Air Sampling Professional
Lead Inspector/Lead Risk Assessor
Project Designs
Project Bidding
Facilitating Coordination Meetings
Analytical Problem-Solving
Team leadership
Customer service
Decision-making
Employee relations and conflict resolution
Planning and implementation
Staff management
MS office
Inventory management
Policies and procedures implementation
Performance monitoring
Client relationships
Staff development
Work flow planning
Scheduling
Goal setting
Certification
CPR/AED Certification
IL/IN/WI/IA Asbestos Abatement Supervisor
IL/IN/WI/IA Asbestos Building Inspector
NIOSH 582
IL/IN/WI Lead Risk Assessor
Timeline
Operations Manager
Midwest Environmental Consulting Services
05.2022 - Current
Project Manager
Midwest Environmental Consulting Services
08.2020 - 05.2022
CADD Manager
Midwest Environmental Consulting Services
02.2020 - Current
AutoCAD Draftsman
Block Electric
05.2019 - 02.2020
Store Associate
Aldi USA
07.2017 - 09.2019
Assistant Marine Mechanic
Custom Marine
05.2015 - 08.2017
CPR/AED Certification
IL/IN/WI/IA Asbestos Abatement Supervisor
IL/IN/WI/IA Asbestos Building Inspector
NIOSH 582
IL/IN/WI Lead Risk Assessor
No Degree - Engineering
Joliet Junior College
High School Diploma -
Seneca Township High School
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