Summary
Overview
Work History
Education
Skills
Languages
Timeline
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Joshua Oh

Chicago

Summary

Creative design professional with over 5 years of experience in graphic arts, specializing in innovative graphics and marketing layouts. Proficient in Adobe Creative Cloud, delivering compelling branding imagery that consistently exceeds client expectations. Strong collaborator with a proven track record of meeting project goals and enhancing customer satisfaction. Seeking to leverage expertise to drive impactful design solutions.

Overview

4
4
years of professional experience

Work History

Brand Representative

Abercrombie & Fitch
Chicago
07.2024 - Current
  • Acknowledged as OIS Contest Winner for consistently exceeding customer service standards.
  • Participated in inventory assessments, verifying accuracy of stock.
  • Managed fitting rooms, ensuring cleanliness for customer use.
  • Maintained knowledge of sales and promotions, return policies and security practices.
  • Recommended, selected and located merchandise based on customer desires

Marketing Chair

Theta Lambda Beta Fraternity Inc.
Chicago
05.2021 - 05.2024
  • Oversaw social media and created designs that allign with organizations identity
  • Engaged daily with community using posts, stories, and reels
  • Tracked customer engagement and feedback to create improved social media strategies
  • Created engaging content, including text, images, and videos
  • Managed multiple social media accounts across various platforms
  • Proofread and reviewed all print and electronic content for correct grammar and spelling
  • Made sure deadlines were met and content was being posted in a routine basis

Fulfillment/Sales Associate

Target
Chicago
06.2023 - 03.2024
  • Completed organization and processing of 200+ online orders in every shift.
  • Communicated with customers to locate items and provide friendly customer service.
  • Worked with fulfillment team to communicate orders to customers.
  • Ensured satisfaction through Target's mobile platforms.

Sales Associate

H&M
Chicago
09.2021 - 03.2024
  • Helped customers navigate store, complete sales and process returns
  • Delivered consistent service to develop customer base
  • Created great customer experiences with personalized sales support

Sales Associate

Hollister Co.
Chicago
11.2020 - 05.2021
  • Informed customers of promotions and special offers to increase sales
  • Collaborated with team members to achieve monthly sales targets
  • Updated inventory records regularly using store management software

Education

Bachelor of Fine Arts - Multi-Disciplinary

University of Illinois At Chicago
Chicago, IL
05-2024

Skills

  • Adobe Photoshop
  • Premiere Pro
  • Lightroom
  • Adobe Creative Cloud
  • Canva

Languages

  • English, Native
  • Korean, Fluent

Timeline

Brand Representative

Abercrombie & Fitch
07.2024 - Current

Fulfillment/Sales Associate

Target
06.2023 - 03.2024

Sales Associate

H&M
09.2021 - 03.2024

Marketing Chair

Theta Lambda Beta Fraternity Inc.
05.2021 - 05.2024

Sales Associate

Hollister Co.
11.2020 - 05.2021

Bachelor of Fine Arts - Multi-Disciplinary

University of Illinois At Chicago

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Joshua Oh