Dedicated and compassionate nursing student with a strong academic foundation and hands-on clinical experience in diverse healthcare settings. Committed to providing high-quality, patient-centered care, with a focus on community health and health equity. Proven ability to collaborate effectively with interdisciplinary teams, prioritize patient safety, and advocate for underserved populations. Seeking the Cook County Health scholarship to further my education and contribute to the mission of improving access to care for vulnerable communities in Cook County.
(1) Led nightly operations, ensuring seamless customer experiences, and staff performance.
(2) Implemented operational changes that reduced student wait times and improved satisfaction rates.
(3) Managed a team of 5 or more employees, providing training and conflict resolution to maintain efficiency. Oversaw financial reporting and inventory management to ensure cost-effective operations.
Delivered personalized technical support to a diverse clientele, enhancing user satisfaction
Maintained IT equipment and performed troubleshooting to ensure uninterrupted services.
Assisted in promotional campaigns that increased customer retention by 20%.
Developed strong communication and customer service skills, which are directly transferable to patient care