Joshua Mannin
Brad Beal & Jennifer Swearger
Charleston
5
years of professional experience
Dedicated professional with proven expertise in customer service delivery, inventory management, and safety compliance. Committed to maintaining high standards and leading teams to achieve operational excellence.
Work History
Customer Service
1 Year 1 Month- Point of Sale (POS) Operations: Accurately process cash, credit, debit, and mobile payments for in-store purchases.
- Customer Assistance: Greet customers, assist with directions, answer questions, and resolve complaints promptly.
- Store Maintenance: Keep the sales floor, gambling room, and restrooms clean and well-organized.
- Inventory Management: Stock and replenish shelves, and displays while ensuring no expired products are sold.
- Loyalty Programs: Promote and explain store rewards programs, gift cards, and lottery sales.
- Safety & Compliance: Enforce age restrictions on tobacco, other smoking essentials and gambling, and maintain a secure environment.
Remodeling Carpenter
4 Years 1 Month- Led remodeling projects from concept to completion, ensuring high quality and client satisfaction.
- Providing training and guidance on best practices and safety protocols.
- Designed custom cabinetry and furniture, incorporating client feedback for tailored solutions.
Packer Associate
2 Years- Order Fulfillment: Safely process, pack, and palletize outgoing orders for pigments, liquids, and concrete additives.
- Quality Assurance: Inspect shipments to ensure the correct products, manuals, and accessories are included.
- Documentation: Audit and log all shipping, receiving, and production transactions to maintain 100% inventory accuracy.
- Material Handling: Safely operate equipment (like pallet jacks or forklifts) to stage products in the warehouse and on loading docks.
- Safety & Maintenance: Keep the shipping area clean, perform routine equipment maintenance, and comply with all OSHA safety policies.
Backroom Inventory Supervisor
2 Years- Supervised backroom operations, ensuring efficient inventory management and organization.
- Trained team members on safety protocols and best practices for inventory handling.
- Conducted regular audits to maintain accurate stock levels and minimize discrepancies.
- Implemented streamlined processes to enhance workflow efficiency within the backroom.
Education
High School Diploma
Skills
Customer service delivery
Adherence to high customer service standards
Delivers exceptional customer service
Timeline
Customer Service
JB Hawks
06.2025 - CurrentRead More
Packer Associate
Solomon Colors
06.2023 - 06.2025Read More
Remodeling Carpenter
Brad Beal & Jennifer Swearger
06.2022 - CurrentRead More
Backroom Inventory Supervisor
Wal-Mart Supercenter
06.2021 - 06.2023Read More
Charleston High School
High School Diploma
Read More